Bergey's VW of Wilkes-Barre - Service Center

8am appointment for hour long service not ready until after 4pm not acceptable & recommended service marked as refused Was never even mentioned to us. We called twice to check on service before finally after 4pm not acceptable & recommended service marked as refused Was never even mentioned to us. We called twice to check on service before finally got call it was finished and no mention of needed service More

Great service thanks for taking care of our recall on our Mazda CX 5. Even got our car washed when we picked it up Thanks again. Mazda CX 5. Even got our car washed when we picked it up Thanks again. More

friendly and excellent service Gary has been helpful and is the reason I comeback. He looked into my warranty and gave prompt feed back to me. I will most likely be in to buy a new Gary has been helpful and is the reason I comeback. He looked into my warranty and gave prompt feed back to me. I will most likely be in to buy a new car this year. More

I'm always pleased with the service at Wyoming Valley Motors. And the shuttle service makes it very convenient to drop off and pick up. Motors. And the shuttle service makes it very convenient to drop off and pick up. More

friendly service Service was good and waiting area was clean and comfortable. It took a little longer than I had hoped it would .But that's alright with me. Service was good and waiting area was clean and comfortable. It took a little longer than I had hoped it would .But that's alright with me. More

Prompt service Took the car in for service at my appointment time, kept me informed as to what was taking place , what they were findings and what the cost vs what t Took the car in for service at my appointment time, kept me informed as to what was taking place , what they were findings and what the cost vs what the warranty covered and solved the issues. More

Changed Battery and did a complete diagnostic fi my mazda 3, The battery works now, thank you, They were very easy to work with. Thanks and did a complete diagnostic fi my mazda 3, The battery works now, thank you, They were very easy to work with. Thanks More

Mixed opinions.. I walked in and sat politely on the chair thinking I had to wait for my exact appointment time, he saw me, never asked if I needed assistance.. and took other customers .. plus I was ch chair thinking I had to wait for my exact appointment time, he saw me, never asked if I needed assistance.. and took other customers .. plus I was charged for my tire rotation, which I bought a package when I bought the car (they should of known that) More

warranty Our 2011 Optima had engine problems which were covered under warranty. Dealer replaced problem parts and we are happy with service.Will recommend to o Our 2011 Optima had engine problems which were covered under warranty. Dealer replaced problem parts and we are happy with service.Will recommend to others. More

I enjoy getting my car serviced at WVM, great mechanics, great service personnel. I especially love the confidence I enjoy because of the excellent work they provide you. great service personnel. I especially love the confidence I enjoy because of the excellent work they provide you. More