Bergey's VW of Wilkes-Barre - Service Center

Service was great. But website difficult to use. Phone number on web page is not valid. Thought I set up service appointment on line but it was never confirmed. Appeared at designated time. Wasn’t on sche number on web page is not valid. Thought I set up service appointment on line but it was never confirmed. Appeared at designated time. Wasn’t on schedule but took me in anyway and provided prompt shuttle service. Actual service was great but web page can be cleaned up a little. More

Work was completed on time as promised. Service personnel could use a better attitude.They not very personable. could use a better attitude.They not very personable. More

This dealership offers easy, Fast and prompt service. I am glad I chose them for my service am glad I chose them for my service More

Great service! We were traveling and our Mazda needed an oil change. They were able to fit us in their busy schedule and their service was exceptional. Thank you!! oil change. They were able to fit us in their busy schedule and their service was exceptional. Thank you!! More

The service was great they looked for what was causing warning light to come on. Told me what part was needed & how much it cost. Order the part.Called me yesterday gave me appointment next week .always v warning light to come on. Told me what part was needed & how much it cost. Order the part.Called me yesterday gave me appointment next week .always very professional. Am 100 % satisfied. More

Great staff and service. They are Friendly courteous and respectful. No hassle and professional. Highly recommended. respectful. No hassle and professional. Highly recommended. More

After buying new car electrical problem occurred where warning lights continued for 4 months took car to dealer a dozen times. Nothing was ever found. Took it once to Kelly VW Scranton fixed though they warning lights continued for 4 months took car to dealer a dozen times. Nothing was ever found. Took it once to Kelly VW Scranton fixed though they took a week to troubleshoot. Yesterday I took my older VW for service and they stated they do not service older than 2005. Seems they have service technicians but no mechanics. Service people need to be told what to do by the system software and cannot go beyond that if there is no solution given. More

excellent service, very friendly, great waiting area, I would highly recommend Wyoming Valley motors, very reasonable prices would highly recommend Wyoming Valley motors, very reasonable prices More

Great service, quality work, and the staff was very nice! I recommend this Service Department. I recommend this Service Department. More

Brought in for service. When it was completed the service manager explained the work that was done. Overall a good experience manager explained the work that was done. Overall a good experience More