Bergey's VW of Wilkes-Barre - Service Center

Vehicle repair My vehicle was in the shop for a check engine light, repair was not made properly, same issue within 30 miles, engine harness was to be replaced and t My vehicle was in the shop for a check engine light, repair was not made properly, same issue within 30 miles, engine harness was to be replaced and they took a short cut and spliced the harness together instead of replacing it as stated on the receipt More

Always good, timely work. Wyoming Valley Motors always takes care of what is needed with my car. Top quality, professional service both in the garage and at the service count Wyoming Valley Motors always takes care of what is needed with my car. Top quality, professional service both in the garage and at the service counter. I will go nowhere else. More

Fit me in last min in an emergency They are great, fair, and always friendly. They fit me in last minute when my car wouldn't start... And the work is always done quickly and accurately They are great, fair, and always friendly. They fit me in last minute when my car wouldn't start... And the work is always done quickly and accurately. More

Great service and great staff I showed up a bit early with my car and they were happy to accommodate. The job was done properly the first time in my car came back very clean. If yo I showed up a bit early with my car and they were happy to accommodate. The job was done properly the first time in my car came back very clean. If you want to Volkswagen I have a recommend to have it serviced at a professional Volkswagen shop. They know what they’re doing and they will take care of you well. Thanks again More

Air conditioning service done right I brought my 08 GTI in because the air conditioning had quit working at about a hundred thousand miles I know cars and have worked on them all my life I brought my 08 GTI in because the air conditioning had quit working at about a hundred thousand miles I know cars and have worked on them all my life I would have done this work by myself if I had all the specialized tools but as I don't I decided to take it to Wyoming valley motors and I'm glad I did they did not try to sell any extra services to me or tell me something was wrong that wasn't I knew that it was probably a pressure switch and that's exactly what they discovered they didn't try to push any more on me than was needed and I appreciate that they did the job right the first time and their prices were actually reasonable. I would definitely come back to them if I need to and would recommend them to others. More

No car wash I was disappointed that my car wasn't washed after my oil change, state inspection and tire rotation on my last visit. Also, the seating in the waiti I was disappointed that my car wasn't washed after my oil change, state inspection and tire rotation on my last visit. Also, the seating in the waiting area needs some chairs with support. And not everyone likes to watch Ellen and then the View. Don't like complaining, but your garage that was on Pierce Street in Kingston, Pa. was a lot nicer and relaxing. Hated to see it torn down. More

Service Have been using service department for the 6 years I have owned my Volkswagen and feel confident they have been keeping it in excellent runni Have been using service department for the 6 years I have owned my Volkswagen and feel confident they have been keeping it in excellent running condition. Always very friendly , courteous service. More

Excellent service I had a small problem I didn’t want to turn into a bigger problem so I wanted to get my vehicle in asap and they were very accommodating and I couldn’ I had a small problem I didn’t want to turn into a bigger problem so I wanted to get my vehicle in asap and they were very accommodating and I couldn’t be more grateful. Thanks to Joe for making that happen! More

Camera replacement, oil change, tire rotation Camera was surveyed and fixed. Oil was changed but a little pricey. Tire rotation was not included. Need to combine services to attract more customers Camera was surveyed and fixed. Oil was changed but a little pricey. Tire rotation was not included. Need to combine services to attract more customers. More

Good and quick service Drop off and pick up was smooth. When I picked up my car it was washed and in tip-top shape. I will bring my car back there for next maintenance check Drop off and pick up was smooth. When I picked up my car it was washed and in tip-top shape. I will bring my car back there for next maintenance checkup. More