
Berglund Chevrolet Buick
Roanoke, VA
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517 Reviews of Berglund Chevrolet Buick
Great service and not a long wait time. Berglund Service Center always does an excellent job! I’ve been going for years and they’re always friendly, do an amazing job, and I’ve never had iss Berglund Service Center always does an excellent job! I’ve been going for years and they’re always friendly, do an amazing job, and I’ve never had issues. More
Always exceeds expectations Knowledge served with a smile and professional competence. Have used the service from this dealership several times over the past several years. Alw Knowledge served with a smile and professional competence. Have used the service from this dealership several times over the past several years. Always consistent and metes or beats expectations More
Service call for check engine light. Berglund diagnosed the problem, explained it, and then fixed it. Another good experience with the service staff.I would recommend this dealership to e Berglund diagnosed the problem, explained it, and then fixed it. Another good experience with the service staff.I would recommend this dealership to everyone looking for service or car purchase. More
Quick Service Brought my 2011 Tahoe in for an oil change and general inspection, not state.. (Taking a trip soon). My Tahoe was ready in a touch over 1 hour. Pa Brought my 2011 Tahoe in for an oil change and general inspection, not state.. (Taking a trip soon). My Tahoe was ready in a touch over 1 hour. Passed inspection with no problems. Ready for my trip. Thanks Berglund. More
oil change/tire rotation First oil change on my new Silverado, in and out in a flash with no problem. Will be using the service department in the future. First oil change on my new Silverado, in and out in a flash with no problem. Will be using the service department in the future. More
Excellent reception upon arrival for service appointment. A routine service includes an all points inspection of my vehicle.When something of concern was discovered, David Chewing, Service Consultant, kept me A routine service includes an all points inspection of my vehicle.When something of concern was discovered, David Chewing, Service Consultant, kept me apprised of of the development, precisely explaining the issue and the need for it to be remedied. After the service was completed,Mr.Chewing came to report of all findings and one particular area which needed to rechecked within a specific time frame. Mr. Chewing was professional, knowledgeable, and relayed information clearly. His action speaks highly of his dedication to only giving excellent customer service. More
too long wait times on three different occasions I have had to wait extended time due to bad information from a service rep, last time four hours the time before 3 hrs on three different occasions I have had to wait extended time due to bad information from a service rep, last time four hours the time before 3 hrs and even had to come back the next day More
My new Equinox 2019 I purchased a new Equinox AWD from Berglund Chevrolet the first part of February. I have really been pleased with the vehicle. The sales rep kept in I purchased a new Equinox AWD from Berglund Chevrolet the first part of February. I have really been pleased with the vehicle. The sales rep kept in touch with me on the phone and when he found good deals would let me know. I was able to finance a new vehicle and was very pleased. More
Thorough and reasonable price The work was done in a timely manner and the representative explained in detail what was done and what may be needed next visit. My only complaint is The work was done in a timely manner and the representative explained in detail what was done and what may be needed next visit. My only complaint is they always seem to want to over inflate my tires More
Good buying experience My company just completed its first fleet purchase from Berglund. Working with Dwayne Tidrow was a pleasure. Very professional and accommodating. Eve My company just completed its first fleet purchase from Berglund. Working with Dwayne Tidrow was a pleasure. Very professional and accommodating. Everything was on time and complete. More