Berglund Chevrolet Buick

Passenger Presence Sensor Recall Got a notice that a recall noted that the passenger sensor needed to be checked and corrected if necessary. Car had not be run in 6 months, when I we Got a notice that a recall noted that the passenger sensor needed to be checked and corrected if necessary. Car had not be run in 6 months, when I went to start it, the battery was dead. Dealership completed recall with no problems and checked and then replace the battery. Diagnostic check was very expensive and an additional cost (other places I have been would do the diagnostic and if problems were found, would then incorporate the fee into fix, not as an added cost). More

Chevy brake job I took my ‘05 Colorado in bc it was recommended that I take it to a Chevy dealership for the front rotors and pads. The rotors and hub bearings are a I took my ‘05 Colorado in bc it was recommended that I take it to a Chevy dealership for the front rotors and pads. The rotors and hub bearings are a pressed assembly. Service tech didn’t want to do it. Not sure why the front brakes are made that way if techs won’t work on them. More

Good Service by all My Buick was taken in because battery was dead and couldn't get started. Charlie Hatcher called and kept us posted on what was problem and exactly whe My Buick was taken in because battery was dead and couldn't get started. Charlie Hatcher called and kept us posted on what was problem and exactly when they could have it done. More

A+ for effort but the problem still persists My Enclave has been making popping/knocking sounds for months. Service has been diligent in trying to isolate and fix the problem. Unfortunately, the My Enclave has been making popping/knocking sounds for months. Service has been diligent in trying to isolate and fix the problem. Unfortunately, the problem persists even with the latest effort which was to replace the bushings underneath the car. A recent alert from GM pointed to this being the probable cause. I haven't advised Marvin yet but will on Monday. I understand things go wrong but it's the response that matters most to me. Service has been extremely responsive in trying to fix the problem. More

Good service, Price fair. I brought my 2011 Chevy Tahoe in for repair. There was a banging noise in the front end. They found a broken link in the sway bar suspension. it was I brought my 2011 Chevy Tahoe in for repair. There was a banging noise in the front end. They found a broken link in the sway bar suspension. it was repaired quickly and inexpensively. I would recommend them highly. They were pleasant and professional and explained the work to me in detail. More

Fast and friendly Charlie Hatcher is the best. I brought the car in and all I had to do was visit with the best salesman there (Clifton Paige) and then settled in to ca Charlie Hatcher is the best. I brought the car in and all I had to do was visit with the best salesman there (Clifton Paige) and then settled in to catch up on emails in the waiting lounge. My truck was ready quick and I was on my way. I used to stress service work but not at Berglund. More

Service Center Coordinators are awesome. I been lucky to be able to work with everyone on the staff at the service center on Williamson Road and it is always a wonderful experience. The staff I been lucky to be able to work with everyone on the staff at the service center on Williamson Road and it is always a wonderful experience. The staff is so nice, knowledgeable, caring and prompt. I really value their work and appreciate all they do to get me in and out with my car when i have to come see them. Charlie and Marvin are awesome and keep you up to date with your car as it is going through the process. A few specials i would probably even get more daily maintenance done as I think the service mechanics do good work as well. Thank you Charlie, Marvin and entire Berglund service team. I also think my sales person I get all my cars from is amazing as well. His name is Ronald Otey. More

Very good experience! Duane was awesome to work with! I purchase a lot of trucks and just shopped price/ availability and ended up with Berglund. Everything went very good! Duane was awesome to work with! I purchase a lot of trucks and just shopped price/ availability and ended up with Berglund. Everything went very good! More

Service call 3/4/19 Easy to schedule appointment. Wait time was very reasonable and all personnel were friendly. All my service has been schedule with Berglund since we Easy to schedule appointment. Wait time was very reasonable and all personnel were friendly. All my service has been schedule with Berglund since we purchased our LaCrosse in 2012. More

Great Experience! Overall great experience. Helpful and friendly staff. Things weren’t quite right with my truck when I came to pick it up (no fault of the technician). Overall great experience. Helpful and friendly staff. Things weren’t quite right with my truck when I came to pick it up (no fault of the technician). He stayed and answered all my questions and made sure everything was right before I drove away. More