
Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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398 Reviews of Berglund Chrysler Jeep Dodge Ram
Low Pressure Great Buying Experience! I worked directly with James Hunt while buying my 2018 Jeep Wrangler unlimited. The entire experience for me was wonderful. He was very low pressure b I worked directly with James Hunt while buying my 2018 Jeep Wrangler unlimited. The entire experience for me was wonderful. He was very low pressure but also attentive. Answered any and all questions I had and made them feel like a priority. He helped me through getting heated seats added after purchase which was wonderful. So far the jeep has been spectacular! Only small note, I felt a little bit of pressure in the extended warranty department, the gentlemen I worked with made me a little uncomfortable when I passed on the purchase. After that specific conversation he was very conversational and easy to work with through the rest of the bit. More
Excellent Customer Service The service representatives ensure customers are kept abreast of the status of the repair, and if additional work will be needed take the time to thor The service representatives ensure customers are kept abreast of the status of the repair, and if additional work will be needed take the time to thoroughly explain the recommended work and rationale. More
New truck No pressure knowledgeable salesman, good selection to choose from. I got a much better trade-in on my F150 than from local Ford or Chevy. Highly recom No pressure knowledgeable salesman, good selection to choose from. I got a much better trade-in on my F150 than from local Ford or Chevy. Highly recommended More
New vehicle purchase Decided to purchase a new car as my previous one was getting up in miles. Compared two different cars from 2 dealers. Somewhat comparable, Berglund w Decided to purchase a new car as my previous one was getting up in miles. Compared two different cars from 2 dealers. Somewhat comparable, Berglund was able to meet almost all of my wants and gave me options for those that the car was not equipped. More
Great and very helpful Everything was great. The car was a bit over book but it great condition and it was cleaned nicely, Our salesmen 'buddy' was great. I would recommend Everything was great. The car was a bit over book but it great condition and it was cleaned nicely, Our salesmen 'buddy' was great. I would recommend this place, More
my great service at berglund ram jeep the reason I gave this rateing is because every since I brought my ram from burglund I have had nothing but good service from the saleman on down to the reason I gave this rateing is because every since I brought my ram from burglund I have had nothing but good service from the saleman on down to the service men that do the work great guys . More
Great service Made a decision last minute to purchase a Jeep for my wife for Christmas. I was able to get in and out in about 3 hours and very pleased with the serv Made a decision last minute to purchase a Jeep for my wife for Christmas. I was able to get in and out in about 3 hours and very pleased with the service received. More
Simple, fast and fair I came in to the dealership, decided which vehicle I wanted and the package, they found the car and had it delivered (they didn’t have the color in st I came in to the dealership, decided which vehicle I wanted and the package, they found the car and had it delivered (they didn’t have the color in stock-triple black. Paperwork took 10 minutes. I felt like they did the best they could on price. I’d return! More
Fair service Great sales people overall good experience with the company and staff. Will recommend future customers. Happy Great sales people overall good experience with the company and staff. Will recommend future customers. Happy holidays!! Love the new Jeep thanks again for all your help. More
purchased certified pre-owned Jeep Wrangler -not happy A few weeks after spending over $30,000 for a Jeep Wrangler a check engine light came on. I called the dealership for an appointment and they could no A few weeks after spending over $30,000 for a Jeep Wrangler a check engine light came on. I called the dealership for an appointment and they could not schedule for three weeks. The diagnosis was a faulty cylinder ignition coil the bill was over $400.00. My salesman told me it was going to be covered under the bumper to bumper warranty but then later called to tell me that the mileage exceeded the warranty.I contend that if the appointment would have been scheduled sooner I would not have exceeded the mileage. I sent an email to my salesman asking if the dealership would work with me to reduce the repair cost but received no reply. More