Berglund Ford
Salem, VA
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545 Reviews of Berglund Ford
Sam was very friendly and knowledgeable about the CX-5. Was introduced to Johnny in Service Department who was very friendly as was Aaron in Finance. Was introduced to Johnny in Service Department who was very friendly as was Aaron in Finance. More
would not recommend to someone paying 100% cash Should have gotten more off Paying 100% cash. Would not even wash Truck before delivery. Only got 1 key. most Trucks you get 2. Was told if I paid $ Should have gotten more off Paying 100% cash. Would not even wash Truck before delivery. Only got 1 key. most Trucks you get 2. Was told if I paid $300.00 more could get another key. The less cost of a 100% cash sale. No loan papers and finding a bank to give loan. More
You Guys are Mostly OK! Your service center just inspected my Miata, and the only thing it needed was wiper blades. It's not my practice to drive that car in the rain, but I Your service center just inspected my Miata, and the only thing it needed was wiper blades. It's not my practice to drive that car in the rain, but I can't wait to try them out. My wife called you to make the appointment for me. She contacted someone who scheduled an appointment - that person gave her a date and a time for the appointment. I got there and the gentleman at the door could not find me in his computer. He worked me in anyway. Otherwise, I loved the smile on the mechanics face when he drove the car out of the work area! The car puts a smile on my face, too. More
My experience was awesome. Melissa with service handled my warranty repair excellently and with great communication. Water pump replacement was completed swiftly. I am fully satisfied with everything star my warranty repair excellently and with great communication. Water pump replacement was completed swiftly. I am fully satisfied with everything start to finish! More
A fantastic experience with service department. Took mom's car for recall. Everything went so smooth because of Dean. Thanks again for everything Berglund did. mom's car for recall. Everything went so smooth because of Dean. Thanks again for everything Berglund did. More
The buying experience was very simple and there was no pressure. The only issue was that I wanted a hitch and running boards that were not available direct from Ford so the truck was sent out to a local a pressure. The only issue was that I wanted a hitch and running boards that were not available direct from Ford so the truck was sent out to a local accessories place which took about a week and a half before I was finally able to take the truck home. More
I bought my truck from this dealership in 2015 and it has never been anywhere else! Their service department has really improved!! Keep up the good work!! never been anywhere else! Their service department has really improved!! Keep up the good work!! More
The only place I'll ever buy from! On my second Mazda from Berglund Ford-Mazda. As before, the experience was fantastic. Brittney (my sales associate) was super friendly and knowledge On my second Mazda from Berglund Ford-Mazda. As before, the experience was fantastic. Brittney (my sales associate) was super friendly and knowledgeable, really made me feel comfortable with the experience. They gave me a super value on my trade (dead center of the KBB scale) and the financing guy didn't try to pressure me into buying extra things I didn't want. They were fantastic in 2016 and again in 2020. See you again in a few years! More
So awesome. Y’all really took care of me. I will be coming back to Berglund Mazda for all of my Mazda needs, and I will certainly be purchasing a new car there when the time comes. Thank you so so so coming back to Berglund Mazda for all of my Mazda needs, and I will certainly be purchasing a new car there when the time comes. Thank you so so so much for great service. I felt like I was truly valued as a customer and person. Stay safe, y’all. More
Great experience Johnny is always great to work with. Service was completed and I was out of the door within 45 minutes. Also saw staff sanitizing the waiting area w Johnny is always great to work with. Service was completed and I was out of the door within 45 minutes. Also saw staff sanitizing the waiting area which made me feel very comfortable while I waited. More