Berglund Luxury Roanoke

Good experience I took my XC60 in because the heater broke. Tim Riddle was excellent! He was very helpful during this situation. I very much appreciated the various u I took my XC60 in because the heater broke. Tim Riddle was excellent! He was very helpful during this situation. I very much appreciated the various updates he gave me during the repair and the loaner car he allowed me to use during the repair. Since I live in Blacksburg, the loaner car is a huge perk. Very good experience overall and thanks for fixing the car quickly! More

Easy to work with. He was able to help me with all my questions. The service was quick and Jeremy help us all the way !!!!! questions. The service was quick and Jeremy help us all the way !!!!! More

Low battery light First time visit. The service representative was very thorough and explained how the battery, BCM, and the alternator work together. I am so happy to First time visit. The service representative was very thorough and explained how the battery, BCM, and the alternator work together. I am so happy to have found Berglund Luxury. More

Jeremy was great! He was able to get back with me quickly, explain next steps and set a convenient appointment for my follow up visit. quickly, explain next steps and set a convenient appointment for my follow up visit. More

Outstanding customer service! As always, Tammy is outstanding and goes out of her way to assist whether making good recommendations or tracking down tire insurance policies. Top n As always, Tammy is outstanding and goes out of her way to assist whether making good recommendations or tracking down tire insurance policies. Top notch. More

The best service dept! Great people. Great facility. Great service. Could not ask for more and will continue to use them whenever needed. Keep up the good work! Great service. Could not ask for more and will continue to use them whenever needed. Keep up the good work! More

extreme competence and efficiency Super friendly but always professional Tim Riddle, the service manager, plus competent well-trained mechanics contribute to the pleasant experience yo Super friendly but always professional Tim Riddle, the service manager, plus competent well-trained mechanics contribute to the pleasant experience you can also count on at Berglund Volvo. More

Jeremy is always willing to work with my schedule when I need the service in my Jaguar . The drivers that he sends are always prompt and polite and make the task of having a vehicle picked up very easy . I need the service in my Jaguar . The drivers that he sends are always prompt and polite and make the task of having a vehicle picked up very easy . I appreciate everyone’s effort More

Kyle always goes above and beyond to make you feel like a valued customer. My loaner was ready and my service was spot on. Thanks valued customer. My loaner was ready and my service was spot on. Thanks More

75,000 mile service & annual state inspection. I purchased my Volvo at this dealership in 2006 & have always had it serviced by this dealership. The Service Consultant that has taken care of me fo I purchased my Volvo at this dealership in 2006 & have always had it serviced by this dealership. The Service Consultant that has taken care of me for many years is Tim Riddle. He & the Service Technicians have always done an excellent job. More