Berglund Luxury Roanoke

I came in to have some warranty work done on the back up camera. I was also having some issues with the FEB system. Brennon was extremely helpful and kept me in the loop during the entire process. This was camera. I was also having some issues with the FEB system. Brennon was extremely helpful and kept me in the loop during the entire process. This was my first service appointment since purchasing my Infiniti and I was very impressed with overall experience. More

Service that surprised me. Brennon handled a Recall for 2 of my MBs. Friendly and fast, anticipating my needs and explaining the process. My cars are serviced at another Ger Brennon handled a Recall for 2 of my MBs. Friendly and fast, anticipating my needs and explaining the process. My cars are serviced at another German car service center due to my past Porche service needs but I may give you a try. Both are under warranty but never need anything but regular servicing. More

As always, Brennon was very friendly and knowledgeable. I appreciate his attention to detail, as well as his efforts to get me in and out due to time constraints. The whole team did a great job. appreciate his attention to detail, as well as his efforts to get me in and out due to time constraints. The whole team did a great job. More

As usual Brennon (service manager) was organized, professional and polite. My car received prompt attention. Brennon even took the time to show me the very dirty air filter that the tech replaced. professional and polite. My car received prompt attention. Brennon even took the time to show me the very dirty air filter that the tech replaced. More

She is nice people and help me a lotthe car is good, the She is nice people and help me a lot the car is good, the price is nice, the car is clean Good good good good She is nice people and help me a lot the car is good, the price is nice, the car is clean Good good good good More

Efficient, Attention to detail & Customer satisfaction Always courteous prompt service from Tim and staff. Unless I absolutely decide that I must have another manufacturer's automobile in the future, I wi Always courteous prompt service from Tim and staff. Unless I absolutely decide that I must have another manufacturer's automobile in the future, I will stay with VOLVO just due to the superior and fair service. I have never been charged for items that were not discussed. More

Routine Servicing Since moving to the area, this is my fourth experience with the service department. It is always a pleasure and quick. I also got my tires replaced Since moving to the area, this is my fourth experience with the service department. It is always a pleasure and quick. I also got my tires replaced after shopping around for new tires. I got a great deal. More

Really appreciate how hard the staff works to make sure when your automobile is in their care it’s truly treated like it’s their own personal vehicle aware a they keep trying to make the costumer happ when your automobile is in their care it’s truly treated like it’s their own personal vehicle aware a they keep trying to make the costumer happy.. Thank you all so much! More

Great service !!! Brennon was very accommodating and friendly. Knowing I was traveling from WV to Roanoke for a short time, he got me on the schedule for service and g Brennon was very accommodating and friendly. Knowing I was traveling from WV to Roanoke for a short time, he got me on the schedule for service and got the work done well before I had to head home. More

Tim and the mechanic (can't remember his name) that always works on my Volvo do a great job taking care of me. That is why I go out of my way to bring my vehicle here. always works on my Volvo do a great job taking care of me. That is why I go out of my way to bring my vehicle here. More