
Berglund Luxury Roanoke
Roanoke, VA
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924 Reviews of Berglund Luxury Roanoke
RR Sport 2016 Owner Since I last took my RR in for servicing, the RR sale/service moved to a temporary building. I didn't know this, didn't see signage, and it was diffic Since I last took my RR in for servicing, the RR sale/service moved to a temporary building. I didn't know this, didn't see signage, and it was difficult to find them. I road around the Berglund campus until I saw someone to ask. They kindly explained to me where to take my RR Sport. Since I had to leave my vehicle, I was given a lift via the Berglund shuttle and my driver couldn't have been more pleasant, knowledgeable, and he got me safely to my destination. More
Easy and Accommodating Found my 2015 MB GLK online. From the start Dacotah Skye was helpful and very eager to assist. He sent me videos of both the inside and outside of the Found my 2015 MB GLK online. From the start Dacotah Skye was helpful and very eager to assist. He sent me videos of both the inside and outside of the vehicle. Sales MGR and Finance MGR were also both knowledgeable and eager to help. A great car buying experience from 12 hours away in Le Claire, Iowa!!! More
Great dealer and wonderful service! I only give four stars for price of service because land rover charges a lot for the 64,000 service. That is on land rover not the dealer. I only give four stars for price of service because land rover charges a lot for the 64,000 service. That is on land rover not the dealer. More
Exceptional Service This is my first time using a dealership for service on any of my vehicles. Brennen was very helpful. He is a first class guy, very informative and This is my first time using a dealership for service on any of my vehicles. Brennen was very helpful. He is a first class guy, very informative and his customer service is phenomenal. More
6,000 mile oil change and tire rotation This is our first visit to this establishment; they were helpful with questions, provided the needed service within a reasonable time and the price wa This is our first visit to this establishment; they were helpful with questions, provided the needed service within a reasonable time and the price was reasonable. More
Sonia was absolutely terrific! She kept her word and made the deal come together. Her salesmen Ryan also did a great job. I haven’t had to use my warranty, but expect service will be just as good. Thanks to the deal come together. Her salesmen Ryan also did a great job. I haven’t had to use my warranty, but expect service will be just as good. Thanks to all! More
A Nightmare Salesman has great potential but No management knowledge!!!He wants to learn but didn’t see knowledge in manager.... was not happy at all with my expe Salesman has great potential but No management knowledge!!!He wants to learn but didn’t see knowledge in manager.... was not happy at all with my experience as a Jaguar client More
very professional experience with no hassles SERVICE WAS SUPERB! EVERYTHING WAS TIMELY AND PROFESSIONAL. NICE TO HAVE FOLKS WHO DELIVER ON THEIR PROMISES! PERSONAL ATTENTION AND FRIENDLY FOLKS SERVICE WAS SUPERB! EVERYTHING WAS TIMELY AND PROFESSIONAL. NICE TO HAVE FOLKS WHO DELIVER ON THEIR PROMISES! PERSONAL ATTENTION AND FRIENDLY FOLKS MAKE A DIFFERENCE. More
Professionalism at its Finest New management has turned this dealership around. For once, this dealership has management that doesn’t just sit behind the desk and act like the cust New management has turned this dealership around. For once, this dealership has management that doesn’t just sit behind the desk and act like the customer is doing them a favor. All sales and management was very attentive and acted in a professional manner. More
Very pleased I had my Infinity towed in as the engine light was flashing. I was called and had every detail explained to me and what they would do to find the pro I had my Infinity towed in as the engine light was flashing. I was called and had every detail explained to me and what they would do to find the problem. I could go into lengthy details as there were multiple calls but will just say as a female who could have been taken advantage of that was totally not the case. Very honest and professional service manager. Most refreshing! More