Berglund Luxury Roanoke

Great knowledge of the vehicle Mark was a great salesman who really knew the vehicle. Thank you for helping us find the right vehicle for our family. We would definitely recommend Mark was a great salesman who really knew the vehicle. Thank you for helping us find the right vehicle for our family. We would definitely recommend anyone to visit and ask for Mark. More

Service Great service as always! Brennon is always great to work with! Would highly recommended! Fast, friendly and affordable. Have never had a bad experienc Great service as always! Brennon is always great to work with! Would highly recommended! Fast, friendly and affordable. Have never had a bad experience here. More

Tim is an excellent Customer Service Professional Tim Riddle does an excellent job every time we bring our car in for service. He communicates with us throughout the process and just makes it an easy Tim Riddle does an excellent job every time we bring our car in for service. He communicates with us throughout the process and just makes it an easy experience. Wouldn't consider taking it anywhere else. More

Fixed my air bag. Thank you for the service , my air bag had a recall on it so I had to have it fixed. Thank you again for the service Thank you for the service , my air bag had a recall on it so I had to have it fixed. Thank you again for the service More

As always excellent service. Greeted with a smile, updated always with a smile and completed with a smile. Has always been a good experience. Thank you for always bringing so we Greeted with a smile, updated always with a smile and completed with a smile. Has always been a good experience. Thank you for always bringing so welcoming. More

Tim Is Always Great! One of the reasons I like owning a Volvo is the how well I am taken care of by Tim and the service team. All I needed was a battery for my car, but w One of the reasons I like owning a Volvo is the how well I am taken care of by Tim and the service team. All I needed was a battery for my car, but when they couldn't get it quick enough, he offered a loaner vehicle so I could get back to work. And he's fast and always considerate of my schedule. More

Fantastic! I test drove several cars at this dealer and everyone was fantastic. They offered me a great price on my trade in and the car I bought was a great va I test drove several cars at this dealer and everyone was fantastic. They offered me a great price on my trade in and the car I bought was a great value as well. Brittany and Sonia were helpful with every angle of the purchase. I will definitely buy my next car from them. More

Nothing was fixed I made an appointment for early Tuesday morning. I had to wait a week to get it in, the cars engine light was on. The car wasn’t seen until the next d I made an appointment for early Tuesday morning. I had to wait a week to get it in, the cars engine light was on. The car wasn’t seen until the next day. I called at noon on the second day and they were still evaluating it. I picked it up because parts needed to be ordered for the emissions system ( understandable) however brake pads needed to be replaced as well. We are now waiting for parts, and soonest available is Monday, September 16th. Also, a little frustrating that I had to put in $4 of gas so the tank was full when I brought it back. Not sure of this new policy. More

Great service The staff and maintenance crew are the best. Kyle always does a great job of taking care of my vehicle and I always get it back clean and on time. Lov The staff and maintenance crew are the best. Kyle always does a great job of taking care of my vehicle and I always get it back clean and on time. Love it More

Done on time The service manager was ready for my car on time and it was ready within the time parameter he told me. It was clean and ready to go for me. The service manager was ready for my car on time and it was ready within the time parameter he told me. It was clean and ready to go for me. More