Berglund Luxury Roanoke

40000 service for xc90 Always have the best service from Tim at Volvo. He alone is one the top reasons we buy our cars from this dealership. Yes consistent, honest, rememb Always have the best service from Tim at Volvo. He alone is one the top reasons we buy our cars from this dealership. Yes consistent, honest, remembers us and our needs, and kind. More

great as always! Brennan is professional, polite, very well informed, friendly! He makes getting your car serviced as good as it can be. So glad he's a part of your Brennan is professional, polite, very well informed, friendly! He makes getting your car serviced as good as it can be. So glad he's a part of your team. More

Friendly and helpful Friendly. Use of a loaner car. Inspection done and car wash Each time I've been there has been a positive ecperience! I love my car!!! Friendly. Use of a loaner car. Inspection done and car wash Each time I've been there has been a positive ecperience! I love my car!!! More

Brennon is.the best service person! They are always so accommodating! I didn’t have an appointment and they worked me in right away! They even told me and fixed a recall that I had not They are always so accommodating! I didn’t have an appointment and they worked me in right away! They even told me and fixed a recall that I had not received notification for. More

Berglund Infiniti service is top notch I’ve owned a lot of vehicles over the years, and had them serviced at dealers and independent shops. Berglund Infiniti is among my all-time favorite p I’ve owned a lot of vehicles over the years, and had them serviced at dealers and independent shops. Berglund Infiniti is among my all-time favorite places for vehicle service. Brennon is great to deal with, the service techs are knowledgeable and the price for the work is not cheap, but it is fair. Will continue to have my Infiniti serviced only here. More

Went for routine service Had a problem once I got home, called back and spoke with service advisor. Was never offered to have them check the problem until I stated that I was Had a problem once I got home, called back and spoke with service advisor. Was never offered to have them check the problem until I stated that I was bringing back the next day. I finally got the issue resolved without having to take it back. More

Always Great! The service team came through for me again! Great job keeping my Discovery Sport is tip-top shape! Love the team! Thank you! See you at 49,000 mil The service team came through for me again! Great job keeping my Discovery Sport is tip-top shape! Love the team! Thank you! See you at 49,000 miles! Glenn More

Well taken care of! I hit a pothole and Mercedes Roadside Assistance was right there in no time. They changed my tire and they provided me with another one of their vehic I hit a pothole and Mercedes Roadside Assistance was right there in no time. They changed my tire and they provided me with another one of their vehicles while it was being serviced. They accommodated me well and made the transition easy. Tammy and Tina went out of their way to make sure I was alright. More

Incredible customer service!!! I have many responsibilities outside of my full time job. For me to get my car serviced I would have to take time off from work. Because Berglund offe I have many responsibilities outside of my full time job. For me to get my car serviced I would have to take time off from work. Because Berglund offers pick up and drop off service I never have to take time off. More

Unnecessarily difficult No part of this transaction went the way it should other than the test drive. Issues with actually getting a deal to sign, pre-delivery repairs, licen No part of this transaction went the way it should other than the test drive. Issues with actually getting a deal to sign, pre-delivery repairs, license plates, and insurance. Almost like they never sold a car before. My first Mercedes, so disappointing experience. I expected more. More