Berkenkotter Motors

Would recommend Berkenkotter Motors to all my friends Dan is a great person to deal with and would tell everyone to go to Berkenkotter Motors. And see him for a car or truck. What a great guy he is thank Dan is a great person to deal with and would tell everyone to go to Berkenkotter Motors. And see him for a car or truck. What a great guy he is thank you, Dean Oversole More

Great service after the sale I had been looking for a small 'all wheel drive' wagon; Craig's List, Auto Trader and I couldn't find what I was looking for until I decided to look a I had been looking for a small 'all wheel drive' wagon; Craig's List, Auto Trader and I couldn't find what I was looking for until I decided to look at Berkenkotter Motors in Brighton. I drive by frequently and am always impressed with their lot and what they have to offer.I checked their inventory on line and found a match. I met Harti Stein on the lot, a most engaging fellow, and after a satisfactory test drive, we made the deal. On the way home, the "check engine" light came on. I phoned Harti and told him what happened and he immediately took the car in to replace an O2 sensor. Again the "check engine" light came on and Harti came in on his day off and accompanied me to the shop and waited until the problem was solved. I call that great customer service after the sale. Thanks, Harti. I love my new car. More

Sleazy, incompetent, and dishonest These guys are the epitome of a sleazy used car dealer from start to finish. We went to look at a few trucks and they handed us the keys - I thoug These guys are the epitome of a sleazy used car dealer from start to finish. We went to look at a few trucks and they handed us the keys - I thought that it was weird that they wouldn't show us the trucks and you know, "sell" them to us, but I brushed it off. Every truck we looked at was dirty and un-detailed. They kept saying they didn't have time to get them detailed yet, but we looked at half a dozen and they were all dirty and gross. Whatever, I thought, they've got good prices, no big deal if I have to shampoo the carpets myself I guess. The salesman we worked with was an excellent salesman in that he got his money and incredibly shortchanged us for our trade-in, but he unfortunately has no idea how to do the paperwork involved in selling a car. First there was something he forgot to have us sign, so we had to drive back (an hour drive each way) to sign that. Then, as we are trying to register our vehicle and get plates, the county tells us that the dealer hasn't yet filed the title paperwork. We had to get temporary tags for months after we bought the car, losing a day of work every 2 weeks to go sit in the registration office over and over. Then, right before the deadline on even renewing temporary plates is about up, I get paperwork dated a month earlier from Berkenkotter saying that they didn't have the paperwork needed to file the for the title. And they had to wait to send me a check for taxes they illegally collected after I told the salesman Derek over and over what county I lived in and he flat out didn't believe me and filed in another county instead, causing more of a delay. I am left scrambling to do the title paperwork myself now, losing more work, because Berkenkotter's salespeople and title clerk are flat out incompetent. The minimal money we thought we'd save buying from them instead of a certified dealer was in no way worth the months of headaches they caused. I have literally never had such a negative experience buying anything in my life. Save yourself the headache - go to someone who is trustworthy. More

I started my looking for a new to me used truck and had located a couple vehicles in Denver, in the Castle Rock area and with Berkenkotter. After driving the vehicle in Denver, which died on me once i pul located a couple vehicles in Denver, in the Castle Rock area and with Berkenkotter. After driving the vehicle in Denver, which died on me once i pulled back into the lot I left and headed to Castle Rock. The first dealer was absolutely horrid, it was a bigger dealer ship with 100's of cars and trucks. Right off the bat they wouldn't listen, wouldn't give us prices and when we gave them a top end budget the continued to push thousands above what we had told them. Finally frustrated and ready to go home my wife and I decided to head just down the street to Berkenkotter. We were immediately greeted by Dan Berkenkotter and he was extremely helpful even when the vehicle we wanted was not available. after driving a couple more vehicles Dan let us take one of the vehicles we looked at on an extended test drive to see what we thought. After deciding against the first truck I returned a couple days later and was greeted by Glen who was extremely helpful and let me drive several vehicles even vehicles that were at different lots they owned. Finally I found the one! Now it came to numbers and my trade in. Glen was amazing and honest helped me through the entire process gave me a more than fair price on my trade and the price on the Truck i wanted was out standing! The final process was quick and painless and I was out the door in less than 30 minutes!!!! I wil definitely be returning and recommending anyone looking for a vehicle to start their search here!! More

These guys are awesome! I started off in the Castlerock store the other day where I met Allen who was incredibly nice. Allen didnt have anything on his lot that fit my needs so he directed me to the Parker store the other day where I met Allen who was incredibly nice. Allen didnt have anything on his lot that fit my needs so he directed me to the Parker location. Upon arriving at the Parker location I met Sam, who was very rude and unprofessional. The typical sleezy used car salesman, the one who gives the rest a bad name. This guy was a real piece of work and treated me to the most miserable car buying experience he could manage. We did eventually come to an agreement, after much bickering, where I would pick the truck up the next day after Sam made some repairs and other things. To make a long story short Sam did not hold his end of the bargain and I had to call the deal off. I was very disapointed and frustrated with the whole experience and swore off Berkenknotter Motors. I searched for a few more days for something I liked and ended up back in Castlerock. I remembered how nice it was working with Allen and decided to give Berkenknotter Motors another shot, Maybe they aren't all like Sam. This time I had the pleasure of dealing with Allen again and owner Dan, who worked dilligently to find a truck to fit my needs. They found me a 2003 Ford F150 on thier Brighton lot. A beautiful truck at a great price. I took the drive to Brighton, where I honestly had the best car buying experience possible. I looked the truck over up and down. In and out. Took it on a long test drive and decided this was the truck for me. Now for the part everyone hates. The haggeling. I sat down in the office with Hartie and shot him a fair price. Rather than try to wrench his fingers into my pocket book like most salesman do, he agreed it was and we struck a deal. Bam,that simple. I was out of there in under an hour. Unheard of. Hartie, Dan, and Allen treated me so well there is now way I will go anywhere else to buy vehicles in the future. These guys have earned my business as a loyal customer and I will recomend them to anyone looking for a used car or truck. These guys sell cars like cars should be sold. Honestly and professionally. Thanks guys. More

Dear potential used car buyer: Please be aware that the Dear potential used car buyer: Please be aware that the old “bait and switch” technique that I thought I was too savvy a consumer to fall prey to is Dear potential used car buyer: Please be aware that the old “bait and switch” technique that I thought I was too savvy a consumer to fall prey to is alive and in good use at Berkenkotter Motors. I am writing this to remind potential used car buyers not to “Drive” Berkenkotter Motors “Reputation” until after looking first into a dozen other dealers who offer some sort of 30 day money back guarantee. Trust me; it will save you and your family a lot of time, hassle and money. Long story short, we purchased a used SUV from Berkenkotter Motors and by the time we returned home to Colorado Springs, the truck was running rough. By the end of the next day, the check engine light was on and the SUV was stalling at stop lights. We took it back to Berkenkotter to look at. We did this for several weeks until Dan Berkenkotter texted me that we needed a new motor. Berkenkotter offered to help either replace the motor at our cost or swap this SUV for another one. We opted for the next best thing, which turned out to be a four door pickup truck with more miles, less features, and cost $2,000 more. We paid $11,400 four our SUV with a significant cash down payment. The price of the next best thing was $13,500. Mr. Berkenkotter kept reminding us that he was going to go out of his way to purchase our SUV for $10,000 and take it to auction to sell it on our behalf. Mind you we paid $11,400 for it three weeks earlier, and it sat at his mechanics garage for most of that time. With gritted teeth, we took the more expensive truck, and the thicker payment book. Buying a car should be a fun, happy experience. My wife and I drove home from Berkenkotter for the fourth time in three weeks in silence, feeling like they had tattooed the words “suckers” across our foreheads. We could not shake the feeling that we had just given them $1,700 for three weeks of aggravation. Mr. Berkenkotter kept reminding us that not every dealership was as kind and generous as he was in taking back our trade, and allowing us to upgrade to a different vehicle. After a sleepless night of thinking about this, I would bet ANY dealership would be more than happy to take our $1,400 plus another $300 in “handling fees” and do the exact same thing they did for us. Berkenkotter Motors should have just put our cash down payment onto the more expensive truck, and maybe filled the fuel tank for three weeks of our time and trouble. We would have left happy and content, telling all our friends of our great experience there. Now we see it as our civic duty to warn others to shop around first. Berkenkotter Motors will miss out on my future business, and as many people as I can warn, all at the cost of taking an extra $1,700 from our family. More

This is the first online review I have ever done, it is just not something that I do. But I was so completely pleased with my whole experience with Berkenkotter Motors that I am more than happy to write th just not something that I do. But I was so completely pleased with my whole experience with Berkenkotter Motors that I am more than happy to write this review. I was looking for a very specific and hard-to-find cargo van for my contractor business. I did a national search and was prepared to have to buy out of state. I was very pleased to see that Berkenkotter Motors in Castle Rock had it just a drive away and for a better price than any of the out of state dealers. I worked with Roman, who was very professional and personable. He gave me a great deal on the vehicle and when I made a severe error on the paperwork he went the extra mile to make the corrections. In every aspect of my buying experience I give Berkenkotter Motors a perfect 10. I would and do recommend them to my friends and family and I feel confident recommending them to you. More

Actually went to Castle Rock. Will never go anywhere else. Awesome selection, people, financing options. Kind, professional but human, and extremely aware of others time and energy of buying a vehicle. else. Awesome selection, people, financing options. Kind, professional but human, and extremely aware of others time and energy of buying a vehicle. Best experience I have EVER had buying a car. More

By far the best experience buying a vehicle I have ever had. All the employees there where very helpful in the process of buying our Suburban. Derek was very honest and informative on both the quality of t had. All the employees there where very helpful in the process of buying our Suburban. Derek was very honest and informative on both the quality of the vehicle and finding us the best deal he could. I wish it was always this easy. Hoping to have a long working relationship with this dealership!!! Thanks for everything Derek. Shawn and Michelle More

Dan Berkenkotter and the people he has working managing his stores are great folks. Yes, they are car sales people, and yes, they are in business to make a profit - but these guys are refreshingly differe his stores are great folks. Yes, they are car sales people, and yes, they are in business to make a profit - but these guys are refreshingly different than most I have experienced (ESPECIALLY when it comes to Used Car/Truck dealers!). Most used vehicle sales people have 3 purposes - 1) sell you the vehicle TODAY, 2) at the HIGHEST price they can get, and, 3) tell you only the good things about the vehicle (and sometimes LIE about it). The folks at Berkenkotter (especially the Castle Rock stores I've done business in) are courteous and helpful and don't try a hard close, the prices are usually fair (and if you negotiate, they give you straight-up answers -- not the xx where you sit there for an hour while the sales manager and sales person try to sweat you into paying their price!), and they'll tell you all they know about the vehicle. If you're in the market for a used truck or car in the southeast suburbs of Denver, these guys are a great option! More