Berlin City Auto Group

Easiest car buying process we have ever had!! We just purchased a new 2016 Kia Optima EX from Berlin City and it was the easiest car buying process we have ever had. Most everything was done thro We just purchased a new 2016 Kia Optima EX from Berlin City and it was the easiest car buying process we have ever had. Most everything was done through email making our trip to the dealership short and sweet! All we had to do is sign paperwork and have an inspection sticker put on the car. Thank you! We will definitely recommend! More

Three chances Not once but three times and still had to go to another garage to get it fixed right. Each time I lost a days wages cause their service is only open d Not once but three times and still had to go to another garage to get it fixed right. Each time I lost a days wages cause their service is only open during my jobs hours. Never again. More

Warranty dodge... My wife bought a 4runner from Berlin City and it came with a 70,000 mile warranty.. The check engine light came on and we took it in to get checked ou My wife bought a 4runner from Berlin City and it came with a 70,000 mile warranty.. The check engine light came on and we took it in to get checked out and they reset the light saying it wasn't a big deal.. This happened twice with light staying off both times for a short time then coming back on.. The third time we took it in was after the warranty had expired and we were told it would be $3,500 to shut the light off because the catalytic converters were bad..They dodged the warranty and stuck us with the bill.. Needless to say we stopped going to Berlin City for anything until parts of the 4runners frame started to rot away. When we took it in to be looked at Berlin City told Toyota we didn't have it worked on there anymore and Toyota refused to look at it or help us in any way even though Berlin City's tech's said the frame was unsafe.. Buyer beware , I wouldn't buy a stick of gum from these people... More

Needed to buy a used car in a short amount of time. I had a situation in which I needed to buy a used car in a few hours. My son lives in New Hampshire and we drove in from New Jersey and only had Satu I had a situation in which I needed to buy a used car in a few hours. My son lives in New Hampshire and we drove in from New Jersey and only had Saturday afternoon to help him buy a used car. He didn't plan on needing one so soon and as a result didn't know what he wanted. Drove into the Berlin City Auto Group and felt immediately at ease with everyone we came in contact with. We were helped by Adam Fontaine who was not only patient and helpful but also very knowledgeable about the inventory on the lot. He guided us from beginning to end and was professional in the process. I would highly recommend both this dealership and salesman alike. We had an enjoyable experience and drove out with a reliable used car. More

Best car buying experience I have had We had been looking to get a bigger family vehicle. Tom made the process very speedy and painless! He was able to answer my question about several ve We had been looking to get a bigger family vehicle. Tom made the process very speedy and painless! He was able to answer my question about several vehicles to help me find the best one for our family. We love our new family vehicle and couldn't be happier! More

Car buying made easy This is the second car we have purchased from Berlin City. We found Tom to be very helpful and he was able to get us the car we wanted. We would re This is the second car we have purchased from Berlin City. We found Tom to be very helpful and he was able to get us the car we wanted. We would recommend this dealership to anyone. More

First Car Buying Expierience I'd highly reccomend this dealership to anyone, they are very reliable and willing to work with anyone! Best customer service around by far. Thanks ag I'd highly reccomend this dealership to anyone, they are very reliable and willing to work with anyone! Best customer service around by far. Thanks again for all the help in finding the right car for me. More

Great car buying experience! I highly recommend Berlin City for purchasing a new car. We test drove our new Accord on Saturday and it was delivered to us the following Thursday. I highly recommend Berlin City for purchasing a new car. We test drove our new Accord on Saturday and it was delivered to us the following Thursday. More

Unbelievable deal! Want to lower my truck payment. Tom Doyon got me an unbelievable deal. Got me exactly what I wanted for my trade. Got me in 2016 Nissan Frontier for 3 Want to lower my truck payment. Tom Doyon got me an unbelievable deal. Got me exactly what I wanted for my trade. Got me in 2016 Nissan Frontier for 375 a month!!! Pleasure doing business with Berlin city and Tom! More

nice experience Over a three day period we were able to select a new Chevy truck and have it delivered to my home. No hassle straight forward deal. Thank you David Over a three day period we were able to select a new Chevy truck and have it delivered to my home. No hassle straight forward deal. Thank you David and Bobby. I purchased a chevy silverado 2500. Under make select you cant select GM or Chevy. More