Berlin City Kia of Vermont

Service to the rescue! Recently, I called the dealership to see if I could come in and have my brakes checked, and was told to come right over. Turned out my front brakes D Recently, I called the dealership to see if I could come in and have my brakes checked, and was told to come right over. Turned out my front brakes DID require repair, so I was very relieved to get the service completed. While there it was brought to my attention that an oil change was coming due so I was able to have that service done (plus a couple other past due items) to avoid a return trip. Great customer service overall - this visit I dealt with Austin Hemingway...it was a pleasure. Thank you! More

State Inspection Standard state inspection done at the dealer. It’s free and fast. Customer service is friendly and the waiting environemnt is nice. Optional transport Standard state inspection done at the dealer. It’s free and fast. Customer service is friendly and the waiting environemnt is nice. Optional transportation methods are also available but I just didn’t bother waiting. More

Excellent Service Quick, professional service. Service Rep that checked me in had to leave suddenly. New Rep came out and introduced himself, pointed out a couple of Quick, professional service. Service Rep that checked me in had to leave suddenly. New Rep came out and introduced himself, pointed out a couple of additional issues and explained the cost. Additional work was done promptly and Rep had me on my way in less than an hour from check-in. More

Great and fast service. Had problems with motor-all was under warranty-they fixed the problem replacing the whole upper motor and then took it back a couple days later and re Had problems with motor-all was under warranty-they fixed the problem replacing the whole upper motor and then took it back a couple days later and replaced the alternator which also went. Great service. More

Helpful and friendly They went above and beyond to get me into a vehicle everyone at the dealerships was very helpful and friendly it took days for them to find what I nee They went above and beyond to get me into a vehicle everyone at the dealerships was very helpful and friendly it took days for them to find what I needed More

Treated great by Mr. Pelkey I took my car in for a recall, They noticed I was do for a inspection,They called asked if I wanted that done I said NO!! last time I went in for a in I took my car in for a recall, They noticed I was do for a inspection,They called asked if I wanted that done I said NO!! last time I went in for a inspection ,It wasn't good and I swore I'd never bring my car back there for a free inspection,,, I went in to pick up my car and Mr Pelkey said you're car is all set and we inspected it ,He said I know in the past you had a bad experience with us,,,And I just wanted to do right by you..That's one xxxx of a good guy, Because of him I will be bringing my car back in for some work I need done.. He's totally honest and I think Berlin City is lucky to have him working there... More

Great experience and great vehicle I found the salesperson friendly and informative, and I found a car that suits my needs very well. I like the car very much and my overall experience I found the salesperson friendly and informative, and I found a car that suits my needs very well. I like the car very much and my overall experience was a very good one. More

Vermont astate inspection. Kenyon Pelky was great with me and very friendly, I had to have some updates done to my vehicle and he explained them in detail to me, I arrived at 9; Kenyon Pelky was great with me and very friendly, I had to have some updates done to my vehicle and he explained them in detail to me, I arrived at 9;15 and was out of there at 11;30, not bad for all they had to do to my vehicle. It was a very pleasant visit. Sincerely, Carol A Brown More

Hassle free I came in with my 2 children, 2 1/2 and 2 months. I was greeted right away, they took my car in immediatly and my service was quick and hastle free g I came in with my 2 children, 2 1/2 and 2 months. I was greeted right away, they took my car in immediatly and my service was quick and hastle free getting me out the door before baby meltdown had a chance to even occur! More

very courteous and friendly Brought my Kia in for an oil change and to have them check out the seat belt light, even though It's clicked in. Unfortunately it would not misbehave Brought my Kia in for an oil change and to have them check out the seat belt light, even though It's clicked in. Unfortunately it would not misbehave while they had the car. That's what happens sometimes. More