Berlin City Kia of Vermont

Vehicle was in for a recall of steering assembly Kenyon was knowledgeable and helpful. The work was done in a timely manner. They offered a shuttle in the morning which was essential. The driver w Kenyon was knowledgeable and helpful. The work was done in a timely manner. They offered a shuttle in the morning which was essential. The driver was talkative and friendly and was a good driver. More

Someone listening my concerns and helping me out Helpful and friendly service manager. Listening to my concerns and helped me decide what kind of services to perform on my vehicles (very low mileage) Helpful and friendly service manager. Listening to my concerns and helped me decide what kind of services to perform on my vehicles (very low mileage). Thank You More

took me on the spot! friendly and helpful. I was concerned about lights on my dashboard. They did a careful look over. They did not jump to conclusions before checking the friendly and helpful. I was concerned about lights on my dashboard. They did a careful look over. They did not jump to conclusions before checking the car. I like that. More

Gratitude WOW I received a free Vt. State inspection and a card for a wonderful car wash. I was in and out in less than a hour. The people were very nice to me. WOW I received a free Vt. State inspection and a card for a wonderful car wash. I was in and out in less than a hour. The people were very nice to me. I hope everyone has such a wonderful experience. More

Service Dept. at Kia Since I got my Kia Soul I have gotten all my maintenance done through your service department. I've mostly dealt with Kenyon Pelkey who is knowledgeab Since I got my Kia Soul I have gotten all my maintenance done through your service department. I've mostly dealt with Kenyon Pelkey who is knowledgeable, personable and professional. He is a true asset to your Team. More

Snow Tires I called to inquire about snow tires and spoke to a wonderful man named Kenyon. He was truly amazing. He researched options for me and came up with a I called to inquire about snow tires and spoke to a wonderful man named Kenyon. He was truly amazing. He researched options for me and came up with a great product and price. He even got me in same day as it was very snowy and slippery on the roads and I was nervous about driving. Kenyon also let me know of the bad filter circulating bad air through my car. I was so grateful for his help and expertise. KIA is very lucky to have this man on their team! I LOVE my new tires and they perform fantastic!! Total control 😊 More

Customer service & vech. service The crew at Berlin City is very accomidating and we so appreciate the free State Inspections! We lease our vehicles and the generosity of receiving a The crew at Berlin City is very accomidating and we so appreciate the free State Inspections! We lease our vehicles and the generosity of receiving a car service for free, seems unheard of these days. There is enough to pay out for and this free service helps us so much, especially around the holidays! Thank you for friendly service & we hope to do business with you soon. (Our son is thinking of having his snow tires put on through BCity) because he also appreciates your service and quick timing. More

Thus far, always pleased! From the day we first bought the car, we have been pleased with the service and maintenance appointments. Usually deal with Austin in service and he's From the day we first bought the car, we have been pleased with the service and maintenance appointments. Usually deal with Austin in service and he's been very friendly and kept us up-to-date on the car's needs. More

First Visit My first visit to have service done on my car. I had excellent customer service, a comfortable place to wait and my car was done early. Great experien My first visit to have service done on my car. I had excellent customer service, a comfortable place to wait and my car was done early. Great experience, the service guy even walked me to my car. More

Service at Berlin City I have had my Kia serviced at Berlin City since 2011 when I purchased it. They strive to make your experience pleasant. I have had no problems with I have had my Kia serviced at Berlin City since 2011 when I purchased it. They strive to make your experience pleasant. I have had no problems with any work done on my car .I will continue to have my car serviced there. More