Berlin City Kia of Vermont

Routine service Extremely easy to schedule the appointment on line. Very punctual on getting the vehicle in and reviewing what needs to be done. Pointed out things to Extremely easy to schedule the appointment on line. Very punctual on getting the vehicle in and reviewing what needs to be done. Pointed out things to be looked at next scheduled service. No pressure trying to sell additional services. This is how a Dealership Service Department should work. Great job! Would highly recommend this Dealership! More

great service Quick and friendly service. Free inspection is great! Also had and oil change and tire rotation. Great package for 3 oil changes, etc. Staff is friend Quick and friendly service. Free inspection is great! Also had and oil change and tire rotation. Great package for 3 oil changes, etc. Staff is friendly. More

Excellent I brought my car in for an oil change. The people are friendly and helpful, they were one time and finished when scheduled. I would recommend them. I brought my car in for an oil change. The people are friendly and helpful, they were one time and finished when scheduled. I would recommend them. More

Best car experience we have ever had! Our first lease. Our sakesman Mike Danyow was fantastic! So enthusiastic and personable. He made the whole experience so pleasureable and stayed late to help transfer Our sakesman Mike Danyow was fantastic! So enthusiastic and personable. He made the whole experience so pleasureable and stayed late to help transfer our old car stuff into our new car by flashlight! Todd in finance was equally fantastic! We spent a lot of time with him as he is very knowledgeable and so likable....you have a great team of people here!! Friends for sure! Thank so much! Oh....we love the the car!! More

Excellent Service Dept! I was visiting my daughter at school last weekend. I was having issues with my brakes and Kenyon did an excellent job ha sling my issues and explainin I was visiting my daughter at school last weekend. I was having issues with my brakes and Kenyon did an excellent job ha sling my issues and explaining what had happened. I could tell that he was extremely customer-service oriented. He gave me an in-depth explanation of my issues and handled everything very well. Thanks again Kenyon! You were fantastic! More

Always great service and great staff I am always greeted with a smile and friendly face. The service dept addresses my concerns and immediately fixes the problem. They go beyond my expect I am always greeted with a smile and friendly face. The service dept addresses my concerns and immediately fixes the problem. They go beyond my expectations and provide me with a nice lounge to visit which includes drinks and snacks. More

Inspection Kenyan was so helpful and courteous. He walked me to my car and helped me with my 2 dogs he was so professional if I still had my business I would hi Kenyan was so helpful and courteous. He walked me to my car and helped me with my 2 dogs he was so professional if I still had my business I would hire him on the spot. He is a keeper for sure. More

Service department I give them a 10 I like the people there they are very friendly and when I call for a appointment I always get the time I want and I like the waiting room and the drin I like the people there they are very friendly and when I call for a appointment I always get the time I want and I like the waiting room and the drinks and food when I’m waiting and when they work on my car they are good and fast . More

Great experience! Pat and John both went above and beyond expectations. When I found the truck I wanted it was at a sister dealership. It took less than 24 hours to get Pat and John both went above and beyond expectations. When I found the truck I wanted it was at a sister dealership. It took less than 24 hours to get it to me. The truck had a couple dings and dents that they fixed for me. Couldn't be happier! Would definitely buy my next vehicle from them More

No problems! Ryan did a great job. He provided friendly, knowledgeable customer service and explained my maintenance options without using any type of pressure to Ryan did a great job. He provided friendly, knowledgeable customer service and explained my maintenance options without using any type of pressure to proceed. Will be coming back. More