Berman INFINITI Chicago

Professional and courteous Nick is professional, respectful and considerate. He assists with duties being performed in a timely fashion and provides a well in-depth overview of Nick is professional, respectful and considerate. He assists with duties being performed in a timely fashion and provides a well in-depth overview of the completion of services. Great individual. More

Excellent! I had a full brake job performed pads and rotors front and back. Friendly employes, clean and pleasant waiting area, and they solved an unforeseen iss I had a full brake job performed pads and rotors front and back. Friendly employes, clean and pleasant waiting area, and they solved an unforeseen issue during the brake job. More

Good Experience! I bought a 2014 used Q50 premium and the car is really amazing! The dealer is very reliable and experienced. Good service, would recommend to my frien I bought a 2014 used Q50 premium and the car is really amazing! The dealer is very reliable and experienced. Good service, would recommend to my friends! More

Great experience with Gabe We found a car online, and visited the dealership late in the evening and had the opportunity to work with Gabe. We enjoyed the entire experience. He We found a car online, and visited the dealership late in the evening and had the opportunity to work with Gabe. We enjoyed the entire experience. He was helpful, knowledgeable and made the process really easy. We loved the car, and had a painless buying experienc from beginning to end. We were in and out with a new car in 90 minutes. More

I love my car, but not the sales experience! I got jostled around to 3 diff salesmen. I didnt like that, I felt prejudged based on my appearance. The service guys are all excellent! I got jostled around to 3 diff salesmen. I didnt like that, I felt prejudged based on my appearance. The service guys are all excellent! More

Service I always have exceptional service at Berman Infiniti , I've been to a lot of other dealership but I rank them # 1 in service and sales !!! I always have exceptional service at Berman Infiniti , I've been to a lot of other dealership but I rank them # 1 in service and sales !!! More

Great Customer Service and Experience Q50 I recently purchased an Infiniti Q50 and my experience was a great one! I’m a customer that is very hard to please, and that is because I know what I I recently purchased an Infiniti Q50 and my experience was a great one! I’m a customer that is very hard to please, and that is because I know what I want and will not change my mind. This is why I have been doing business with the Berman’s for years now. All the staff at Berman Infiniti work well together and are always there to answer any questions you may have and have a great deal of knowledge. I worked directly with Anthony and he made my purchase such an easy one. He was polite and listened to what I wanted and delivered! Anthony also called to followed up to see how i liked the vehicle and if I needed anything to call him. I also, had the pleasure of working with Bill and Ramon from service, and they were both a delight to work with. I had my car back on time, with my tints installed and looking beautiful!!!! Ramon had me dropped off at work and picked up when my vehicle was ready. If you don’t like pushy sales people; then go to Berman Infiniti. Thank you also to Vlad for being so patient with me and so knowledgeable. Overall Anthony, Bill, Ramon and Vlad did a great job! Also, would like to say thanks to Chloe for the chocolate, helped get my sugar levels up. I would recommend this dealership to family, friends and complete strangers!!!! More

Pleased Our purchase went smoothly, staff stayed well after closing hours to assist us. Good price and selection of inventory, No pressure during negotiations Our purchase went smoothly, staff stayed well after closing hours to assist us. Good price and selection of inventory, No pressure during negotiations, pleasant atmosphere! More

The new kid in the showroom After connecting with Mercedes online, my individual car desire was handed over to Chloe. She listened to my personal story and provided some suggesti After connecting with Mercedes online, my individual car desire was handed over to Chloe. She listened to my personal story and provided some suggestions (had been a Jeep owner for 27 years). Test drive location and area superb. Allowed me to have quality time inspecting this pre-owned vehicle. For someone at this dealership less than a year, she was professional. A shout out must go to people in location that trained her. More

Service Efficient and thorough; promptly taken care of and full explanations given. Car has been regularly serviced at Berman's for 5 years and always well t Efficient and thorough; promptly taken care of and full explanations given. Car has been regularly serviced at Berman's for 5 years and always well taken care of. More