Berman INFINITI Chicago

First time buyer The staff was wonderful especially Jimmy. As a first time buyer I'm happy I chooses them. They help you as much as they can. The staff was wonderful especially Jimmy. As a first time buyer I'm happy I chooses them. They help you as much as they can. More

Great service! I got a great deal on a used Q50 at Berman's, and the service they've provided since I made the purchase has been fantastic. I got a great deal on a used Q50 at Berman's, and the service they've provided since I made the purchase has been fantastic. More

2017 q60 Very smooth transaction, they delivered the car to my house at no extra charge. Add was extremely knowledgeable and helpful throughout the buying proc Very smooth transaction, they delivered the car to my house at no extra charge. Add was extremely knowledgeable and helpful throughout the buying process. I would definitely recommend this dealer. More

Best Infiniti dealer in Chicagoland. Best customer service in the Chicagoland area. Everything from purchase to service is quick, friendly, and easy. Berman has the best prices around. Do Best customer service in the Chicagoland area. Everything from purchase to service is quick, friendly, and easy. Berman has the best prices around. Dont waste your time at other dealers. More

Easy and Pain Free Both Ken and Vlad were very helpful. I had looked at a car at this dealership previously and when I saw the one I purchased was available, Ken and Vla Both Ken and Vlad were very helpful. I had looked at a car at this dealership previously and when I saw the one I purchased was available, Ken and Vlad made sure it was ready to go when I came in to look at it. Everyone involved in the transaction was pleasant and very helpful from the sale through the financing end with Greg as well. I definitely recommend Berman. More

Internet sale Q50 hybtid Internet sale, flew on from Denver CO, Car clean, as posted, test drive and purchased. Internet sales Rep very helpful, got purchase ready base Internet sale, flew on from Denver CO, Car clean, as posted, test drive and purchased. Internet sales Rep very helpful, got purchase ready based on test drive and review. Drove ok cleaned car filled tank , worked with finance and Was in and out of dealership under 2 hours. More

Great Experience / Pete G. Stop in and ask for Jimmy Kottler superb sales person and was very patient and took the time to explain everything about the QX 70 to my wife and I wh Stop in and ask for Jimmy Kottler superb sales person and was very patient and took the time to explain everything about the QX 70 to my wife and I which was a pleasant surprise. Everyone here is GREAT stop in and enjoy the ride!! More

2 star rating to a 5 star rating Update -- After posting this review I was contacted by Jordan. He provided me the paperwork I requested for the Certification. I followed up and spo Update -- After posting this review I was contacted by Jordan. He provided me the paperwork I requested for the Certification. I followed up and spoke with Micah Basarich regarding the issues I had. He was great, very nice guy. He addressed all of my issues and offered to bring the car back in for a full detail and replace the battery on the key fob. I live very far, so I opted not to bring the car back. Micah went a step further and offered to reimburse me for a full detail job (up to a certain dollar amount). This is great customer service. It was nice to be heard and taken seriously. Too often this is not the case. Overall, it may have not been the best start, but seeing how quickly the dealership responded and treated me, was awesome. Thank you Micah and Jordan. I would be very happy to recommend this dealership. I recently purchased a vehicle from Berman - Chicago. The sales guy was ok. What really upset me was the condition of the vehicle. Unfortunately I picked up the car at the end of the work day and the weather didn't cooperate, it was raining pretty hard, so I didn't get a good chance to inspect the car. The next morning my husband and I looked it over and were really upset at how dirty it was. The inside was maybe wiped down at best. There was dirt on the seats and carpet there was even hair, it was gross. Also, the outside was not washed, there was bird droppings left so long on the vehicle that it left a mark on the paint. There are a million chip marks on it, I don't know where the previous owner lived, but it must have been a place where there are a lot of rocks. There was also very little wiper fluid. This is supposed to be a "certified vehicle", isn't that one of the inspection points?? Also, I never received any paperwork from the purchase. Nothing. Isn't there a document I should receive proving the car is Certified?? I understand it is a used car, but take some pride in your vehicles and make sure they are detailed correctly. At this point, I would not recommend this dealership. More

Professional customer service Very professional from the moment we arrived to the moment we left with our new vehicle. Great atmosphere with excellent employees to warm the place Very professional from the moment we arrived to the moment we left with our new vehicle. Great atmosphere with excellent employees to warm the place up. Will highly recommend to a friend. More

Best transaction ever!!!! Best experience ever. My first purchase from a Berman store. Mgmt Team was phenomenal. Moment I arrive for my 9am appt on Monday Morning...i am im Best experience ever. My first purchase from a Berman store. Mgmt Team was phenomenal. Moment I arrive for my 9am appt on Monday Morning...i am immediately greeted by the Steve Camp, the managing partner of Infiniti Chicago. This is how they deliver with a promise. Micah from the Internet Dept greeted me along with Luis the used car mgr, Greg Weinberg the business mgr, and Jimmy K. My salesperson. Literally easy as I found the car online, called Ray (sales mgr) and drove to the city on Friday mid noon to see the vehicle. Free valet so no worries for where to park. The QX60 was pulled up in minutes. We took a few spins in it and I was sold!!!the following Friday, I couldn't make the appt but promised to buy it on Monday as long as it was all ready to go in the morning. End of Mth, no worries for me. I was fully satisfied as much for my wife. She loved it and couldn't believe how streamline the process was. Bermans Infiniti Chicago treats me like family, and that's what I loved most. I'm definitely going to keep them on my referral list of contacts and look forward to my next purchase in the future. Thx Steve/Micah/Ray/Luis/Greg/Jimmy and of course...Mr. Berman!!!! A Truly exceptional experience !!!!a promise is a promise!!! JRL Joe Limjuco More