Berman INFINITI Chicago
Chicago, IL
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Super knowledgeable and kind I found Ken Zeller to be incredibly knowledgeable and understanding. He was helpful in trying to fix the few things that I was concerned about and cam I found Ken Zeller to be incredibly knowledgeable and understanding. He was helpful in trying to fix the few things that I was concerned about and came up with good suggestions. Ken's patience, knowledge and integrity makes him standout. The dealership was very clean and organized. You can tell people enjoy working there. Enjoyable experience. More
Excellent experience; Ken is a true professional Dave from Chicago says: Ken Zeller is a true professional and a pleasure to work with. He spent time with me, explained the car, was not "pushy" a Dave from Chicago says: Ken Zeller is a true professional and a pleasure to work with. He spent time with me, explained the car, was not "pushy" at all. He made purchasing a new car a pleasurable experience. I recommend him. Also, the Berman dealership provides good service, the price of service is reasonable, the staff is courteous, and the waiting room is comfortable. I would use this dealership again. More
Helpful Knowledgable staff. I will definitely use them in the future. Dealership was very clean and organized. You can tell people enjoy working there. Enjoya Knowledgable staff. I will definitely use them in the future. Dealership was very clean and organized. You can tell people enjoy working there. Enjoyable experience. More
Converted from Audi to Infiniti Ken Zeller, is the absolute best car sales person I have worked with since I have been buying/leasing cars. He has exceptional knowledge of the latest Ken Zeller, is the absolute best car sales person I have worked with since I have been buying/leasing cars. He has exceptional knowledge of the latest features in a car, and he works to get the best outcome for us. Buying our new QX60 was a breeze, his patience, knowledge and integrity makes him standout. We were looking to get back into another Audi, but our experience with Ken changed our mind very quickly. More
A+ Customer Service There was a little bit of confusion about the availability of the car I originally came in for but in the end, they made sure I was happy. I had a rea There was a little bit of confusion about the availability of the car I originally came in for but in the end, they made sure I was happy. I had a really pleasant experience here. Bri was super helpful getting me set up and she has an amazing personality. She made me feel at home while setting up my deal. Greg in finance also help me make a decision on my warranty and he was super friendly and professional. I can definitely see myself coming back here when I'm ready for my next vehicle and I will recommend anyone I know to check them out. Ask for Bri! She's awesome. More
"Not leaving till the deal is done" Ken Zeller was very accommodating as I test drove several cars and labored between the choice of leg room vs. beauty. Then we negotiated a deal that m Ken Zeller was very accommodating as I test drove several cars and labored between the choice of leg room vs. beauty. Then we negotiated a deal that met my needs and worked for them as well long after closing time on a Friday night. The after sales service was even better. Ken set up a service appointment and an awesome loaner. I'm thrilled with my car and Berman Infinity! More
Solid car buying experience Berman Infiniti treated me well from the second I walked in the door. Everyone was very helpful, especially Chloe, and I am now a happy customer with Berman Infiniti treated me well from the second I walked in the door. Everyone was very helpful, especially Chloe, and I am now a happy customer with my CPO Infiniti Q40. More
Great Company , Great People Anthony and Jordan , worked past closing in order to make a deal that made them and us happy. Can't say enough about how much they made the buying pro Anthony and Jordan , worked past closing in order to make a deal that made them and us happy. Can't say enough about how much they made the buying process so comfortable. More
Best deal in town Greg is the best I mean he worked out a great deal as far as financing !! I wasn't really sure going into the deal but once Greg got in the job I was Greg is the best I mean he worked out a great deal as far as financing !! I wasn't really sure going into the deal but once Greg got in the job I was at ease. More
Great service experience I just wanted to give an awesome review to the service manger Bill Hans and his team at the Bermans infinity service center Chicago. Bill and his tea I just wanted to give an awesome review to the service manger Bill Hans and his team at the Bermans infinity service center Chicago. Bill and his team worked with us in resolving a repeated issue with our ac system in our 2012 Qx56. He handled the issue professionally, although we were a bit upset about dealing with the same issue again. We were not having a positive experience with our Infinity and was contemplating trading it in for another non Infinity vehicle. But, thanks to Bill's calm demeanor and him taking time to talk to us in detail we decided to keep our Infinity vehicle. Bill Hans is doing a great job please continue to put your customers first. Thanks again, The Jackson's More