Berman INFINITI Chicago

Overall great customer service Great Experience overall. The sales staff was very friendly and timely. The dealership was very clean and spacious. Financing took a while but we were Great Experience overall. The sales staff was very friendly and timely. The dealership was very clean and spacious. Financing took a while but we were out of state from Indiana. Overall a very great experience More

Fantastic Salesman & customer service Ken was the salesman who helped us buy a new qx50. He provided fantastic customer service through the entire process and even following up several tim Ken was the salesman who helped us buy a new qx50. He provided fantastic customer service through the entire process and even following up several times after the purchase. I appreciated being able to easily contact him for any needs. The Berman showroom was awesome and had many models and options available to view and purchase. Highly recommended Berman Infiniti and Ken! More

Nick’s Great Service Nick was great. He explained to me what needed to be done and how long it would take and things turned out in exactly the time he said, plus my car wa Nick was great. He explained to me what needed to be done and how long it would take and things turned out in exactly the time he said, plus my car was returned to me spotless to top it off. More

Awesome...again. Awesome. Nick is knowledgable, courteous, attentive, good looking, organized, impeccably groomed, well mannered, screw flanders, co cerned, punctual, Awesome. Nick is knowledgable, courteous, attentive, good looking, organized, impeccably groomed, well mannered, screw flanders, co cerned, punctual, and clearly a team player. Bon apetit. More

Courtesy Service I had a appointment for 8 am yesterday January 9 . meet with Ken Zeller one of the sales consultant. Ken ask me how do I like my Infiniti truck I told I had a appointment for 8 am yesterday January 9 . meet with Ken Zeller one of the sales consultant. Ken ask me how do I like my Infiniti truck I told him I loved it then ken ask me did I know about all the futures on the truck I only knew only a few so he showed me a lot more futures that my truck can do. Witch made me Love my truck even more THANKS ken I'll be seeing you soon. More

Great service staff The service staff are super curious and very helpful. That's the reason I keep coming back. Nick was a great point person that explained exactly wha The service staff are super curious and very helpful. That's the reason I keep coming back. Nick was a great point person that explained exactly what was going to be done. The technician went over items that needed to be done and things to keep an eye out for. More

All I needed was an oil change And it was fine. I appreciate that I was a walk in appointment and they got me in and out fairly quickly. Customer service was fine. My car is fi And it was fine. I appreciate that I was a walk in appointment and they got me in and out fairly quickly. Customer service was fine. My car is fine. See you in a few months or 3000 miles! More

Car buying made easy Drove in from out of town to look at CPO car at dealership. Everything and everyone was great, from the valet parking (great for city location), help Drove in from out of town to look at CPO car at dealership. Everything and everyone was great, from the valet parking (great for city location), helpful and informative sales personnel, to final prep of car to take home... they even offered to return my rental! Outstanding service. More

Great staff that doesn't push you into making a decision. I had a great experience here. The staff was really nice and didn't push me into making a decision like the other dealers that I went to. I love that I had a great experience here. The staff was really nice and didn't push me into making a decision like the other dealers that I went to. I love that they didn't overwhelm me with the different choices. The process was quick and easy, and I didn't have to sit there for hours and hours. Very true to their word and honest which was a big plus considering the last place that I went to didn't mention all flaws in the cars I was looking at. Love the complimentary valet parking! Especially in Downtown Chicago! Certainly happy with the service. More

Very professional and helpful. Ken Zeller is very knowledgeable ,patient and professional. He helped me with my car purchase answered every question , explained everything I needed Ken Zeller is very knowledgeable ,patient and professional. He helped me with my car purchase answered every question , explained everything I needed to know about my new car. He really knows his product. If you need a new car go and see Ken Zeller! More