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Bernardi Toyota - Service Center

4.7

53 Lifetime Service Reviews

1626 Worcester Road, Framingham, Massachusetts 01702

53 Reviews of Bernardi Toyota - Service Center

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October 18, 2018

"Oil change"

- Davmac15

Great service in a timely manner for my 20,000 mile check up the attendant, mike was very professional and I was serviced in an hour

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Recommend Dealer
Yes
Employees Worked With
Mike
October 16, 2018

"Good Service"

- Lovis

Service department is courteous, efficient, and knowledgeable about servicing your vehicle. In the 15 years of bringing my vehicle to Bernardi’s I have never had a service issue.

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Recommend Dealer
Yes
Employees Worked With
Vivien Martins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 11, 2018

"I’m amazed to be their costomer "

- Netebonig

It’s always very comfortable to take my car to them for anything it needs ..... Efficiency and friendliness are what I like the most make me to recommend them to all My friends And family ......I’m sooo happy !

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Recommend Dealer
Yes
Employees Worked With
Vivien Martins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 12, 2018 -

Bernardi Toyota responded

Thank you for your 5-Star review Natebonig!

September 10, 2018

"Great Toyota Dealership"

- Sunflower

We purchased two vehicles from Bernardi Toyota and have used their service department for three vehicles. We have been pleased with their service over the past 18 years. The employees are always helpful, friendly and courteous.

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Recommend Dealer
Yes
Employees Worked With
Brian Johnson
Sep 12, 2018 -

Bernardi Toyota responded

Thank you for your 5-Star review Sunflower!

March 30, 2018

"Great experience "

- Laurie

I had a great experience. Chris Daly was very knowledgeable and helpful. He made the experience pleasant. I will definitely visit Chris again for any service needs.

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Recommend Dealer
Yes
Employees Worked With
Chris Daly
Apr 02, 2018 -

Bernardi Toyota responded

Chris and the whole team will be here when you're ready to service with us again!

March 20, 2018

"Excellent experience whether buying or getting serviced!"

- veberhardt

I travel far to buy & have cars serviced at Bernardi because of the high quality of the cars & the care by all sales & service personnel. I appreciate the friendliness and helpfulness of all. Artie is a good listener so he helped me know about the car choices which I would like. I love that I can ask questions and know he is knowledgeable and has my best interests in mind. Vivian helped find discounts and what was needed to be done for my 100k servicing of my prius. She answered all my questions and helped facilitate the process so I didn't have as long to wait while the car was being serviced. I am certain my next car will be bought at Bernardi Toyota!

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Recommend Dealer
Yes
Employees Worked With
Artie Johnson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Vivien Martins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Erik in parts dept.
Apr 02, 2018 -

Bernardi Toyota responded

We're very happy to help however we can! Thank you for the great review and we'll be here for the next one!

March 12, 2018

"Great service"

- Tundra 2016

Every time I take my 2016 Tundra here, I’ve always received great service. The folks there very professional and courteous. I will go back there. Thanks Bernardi Toyota Framingham !!!

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Recommend Dealer
Yes
Employees Worked With
Dave Auchterloni
Apr 02, 2018 -

Bernardi Toyota responded

Thank you for the great review! Happy to help with your servicing needs.

March 01, 2018

"Totally awesome experience"

- Meme1215

After hitting a pothole and blowing out my rim and tire I am extremely happy with how it was handled with service writer Dave Auchterlonie. Thank you so much for going to bat with the insurance company for me! As promised new rim and tire were there on time and he was also able to change my maintenance appointment to save me a trip back. I soooo appreciate your help. Will highly recommend my friends come in and see you guys.

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Recommend Dealer
Yes
Employees Worked With
Dave Auchterlonie
Apr 02, 2018 -

Bernardi Toyota responded

Thank you for the great recommendation and great review :)

February 20, 2018

"Very good service"

- Nick

Vivien was very helpful, looked at all options for parts, walked me through everything, and was very communicative. The work completed appears to be as advertised.

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Recommend Dealer
Yes
Employees Worked With
Vivien Martins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 26, 2018 -

Bernardi Toyota responded

Happy to help and keep your trip here quick and efficient! Thank you for the review.

February 19, 2018

"Very friendly and knowledgeable "

- dominicanpass

I went to Bernardi Toyota in Framingham today because I will not go to the one in my town. I am very happy with the service as well with the shuttle service very friendly staff and the service is great.

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Recommend Dealer
Yes
Employees Worked With
Victor De Sa
Feb 26, 2018 -

Bernardi Toyota responded

Great to hear! Thank you for the 5 stars :)

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