Bernardi Volvo Cars Natick

The service is excellent at Bernardi Volvo. My service advisor, Christopher, kept me informed about the progress on my car and when it was discovered that I needed new brakes he immediately se My service advisor, Christopher, kept me informed about the progress on my car and when it was discovered that I needed new brakes he immediately set me up with a loaner car so that I didn’t have to waste my morning in the waiting room. It’s this type of service that keeps me coming back and, when I need a new vehicle, I intend to purchase a new Volvo. More

Great experience overall with this facility. Bernardi Volvo is customer oriented, particularly Service advisor Drew went above and beyond to get my car servicing done on time. Drew even sent me Bernardi Volvo is customer oriented, particularly Service advisor Drew went above and beyond to get my car servicing done on time. Drew even sent me videos of how my car was being serviced and explains about the additional services needed and sought my inputs. The facility is also very well maintained. I would definitely visit Bernardi Volvo for my future car needs. Go Bernardi Volvo More

Had a patient customer support who explained details clearly and helped choosing the right service. Will use it again clearly and helped choosing the right service. Will use it again More

The entire process from appointment on line to drop off and completion of work was smooth with exceptional communication and completion of work was smooth with exceptional communication More

This dealership is new and the furnishings nice, a comfy wait while service performed on my 2016 Volvo xc60. Service people were prompt and professional. Repair done very well. I would highly recommend thi wait while service performed on my 2016 Volvo xc60. Service people were prompt and professional. Repair done very well. I would highly recommend this dealership. More

Great service and communication. Service manager went over and beyond to ensure I was aware of my options. Service manager went over and beyond to ensure I was aware of my options. More

Super, great, no issues, knowledge service people. I would by a volvo there because of the service dept. I would by a volvo there because of the service dept. More

Excellent service and turnaround time. The service desk was extremely knowledgeable about the XC90. They were patient with my questions and very understanding with my frustrations regardin The service desk was extremely knowledgeable about the XC90. They were patient with my questions and very understanding with my frustrations regarding the brakes. At 25,000 miles the XC90 needs to have brake pads and rotors replaced at the same time. Which is uncommon for such low miles. The cost of the work is 2k out of pocket. The only solution they can provide is to get the work done with the dealership. It was a shock. They made sure my car was washed, when I picked it up. Thank you team. More

Kind thoughtful mindful of waiting. A gentleman. Couldn’t have been kinder about our waiting. Checked in 3 times and I could text him. A gentleman. Couldn’t have been kinder about our waiting. Checked in 3 times and I could text him. More

Bernardi Volvo of Natick is always thorough, and on time. Recommend highly! I always am happy to deal with them! Recommend highly! I always am happy to deal with them! More