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Bernardi Volvo Cars Natick
Natick, MA
685 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 685 reviews
June 28, 2021
Thank you Mike for all your help. Thank you for explaining all the Volvo features Very friendly and efficient and knowledgeable. I would definitely recommend Bernardi Volvo and Mike to my friends explaining all the Volvo features Very friendly and efficient and knowledgeable. I would definitely recommend Bernardi Volvo and Mike to my friends More
by Ordia9
Employees Worked With
Mike Donahue
Helpful June 28, 2021
Chris Casey is a wonderful Service Professional. He is knowledgeable and explains all details so clearly and honestly. He is a huge asset to Bernardi Volvo. knowledgeable and explains all details so clearly and honestly. He is a huge asset to Bernardi Volvo. More
by Volvo Owner
Employees Worked With
Chris Casey
June 03, 2021
Fast and efficient, purchased vehicle on the 30th my wife picked up her new ride on Wed the 2nd Mike Donohue spent a hour with my wife going over the controls on the car picked up her new ride on Wed the 2nd Mike Donohue spent a hour with my wife going over the controls on the car More
by SilveradoLTZ2016
Employees Worked With
Mike Donahue
June 03, 2021
Excellent experience and great price. I had a multi week,multi visit experience driven by my search for the best price possible. It turned out that the dealer was so good on price on the car and the tr week,multi visit experience driven by my search for the best price possible. It turned out that the dealer was so good on price on the car and the trade that all my efforts did was make me more confident in the honesty and competitiveness of the deal. The service was top notch. I’d spent the last 12 years buying slightly used Acuras from out of town internet departments so I felt dumbfounded at the level of customer service given after the sale (like a salesman being involved in scheduling service). More
by rp32002
Employees Worked With
Silvano Senn
May 29, 2021
Very friendly and knowledgeable about my vehicle. Mike was very patient with me as I knew very little about the workings of my car. Everyone was very helpful and eager to be of service. was very patient with me as I knew very little about the workings of my car. Everyone was very helpful and eager to be of service. More
by Luannharvey
Employees Worked With
Mike Donahue
May 21, 2021
What a fantastic place, Steve was so informative and got the job done faster than we expected. I love my new vehicle and will shop here when I need a car again. Thank you Scott the job done faster than we expected. I love my new vehicle and will shop here when I need a car again. Thank you Scott More
by scottgiusti2020
Employees Worked With
Richie Rosenblum referred me and so happy he did. Thanks Richie, Steve Mullally, Sam Lee, John LaBruzzo
May 18, 2021
Top notch service and quality. Quick and easy appointment scheduling, drop off and pick up. Easy drop off location and clean service amd waiting area. scheduling, drop off and pick up. Easy drop off location and clean service amd waiting area. More
by stasju
Employees Worked With
Paul Tallino, Steve Mullally, Silvano Senn, John LaBruzzo, Joshua Vanderweide, Bill Glasman, Chris Toupence, Mike Donahue
May 12, 2021
This was the second time I have brought this car into Bernardi Volvo and I am very happy with your team. They are attentive and courteous and took care of me in a timely fashion. I will make this my new Bernardi Volvo and I am very happy with your team. They are attentive and courteous and took care of me in a timely fashion. I will make this my new Volvo home. More
by albania123
Employees Worked With
only saw your service team
May 06, 2021
I was shocked with the lack of customer service at this dealership. I was initially told my service appointment would take “a couple of hours.” I dropped my car off in the morning and did not receive a sin dealership. I was initially told my service appointment would take “a couple of hours.” I dropped my car off in the morning and did not receive a single update on my car the entire day, despite the fact that I texted and called 3 separate times. The service workers then LEFT for the day without giving me any sort of update, while my car sat there overnight. I again had to call back the following day to receive my first update on the service. The car was finally ready after almost 2 days, and not once did I receive any apology or even acknowledgement about the total lack of communication and inconvenience. To top things off, I returned home that night to find a cracked hinge cover, and was told that it did not occur during the service. This was my first time using a dealer for service (due to recall) and I will never be back. More
by ZA
Employees Worked With
Chris, Mike
