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Bernardi Volvo Cars Natick
Natick, MA
686 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
Helpful October 22, 2023
The service was quick, easy, and professional! John was available to me throughout the process, answered all of my questions, and kept me updated until my car was ready. John was available to me throughout the process, answered all of my questions, and kept me updated until my car was ready. More
by dtomaz
Employees Worked With
John Rappold
October 21, 2023
Just wanted to rewrite. I was in a wrong impression. But after talking to Steve he is a well experienced and transparent and gave me the confidence to have a right car It wa I was in a wrong impression. But after talking to Steve he is a well experienced and transparent and gave me the confidence to have a right car It was a great and excellent experience. I just wanted to correct my for misunderstanding in here. More
by Suresh Namile
Employees Worked With
Paul Tallino
October 20, 2023
An easy purchasing experience. Paul was helpful and not pushy. Answered questions quickly and to the point. He walked me through the process and and made sure the finance departme Paul was helpful and not pushy. Answered questions quickly and to the point. He walked me through the process and and made sure the finance department had my wants ahead of time. At pickup he was patient showing us the instrumentation and technology. More
by msamjf
Employees Worked With
Paul Tallino
October 20, 2023
Drew was incredibly helpful, respectful, and communicative of the problem my car was experiencing and the repair process. I will absolutely be returning for future service work. communicative of the problem my car was experiencing and the repair process. I will absolutely be returning for future service work. More
by samantha.poutre
Employees Worked With
Drew Parker
October 19, 2023
Said I needed $2200 repair that we then checked into with another dealer- no such repair needed. When I told the service person I was going to check into it because we had just had the car inspected 30 days another dealer- no such repair needed. When I told the service person I was going to check into it because we had just had the car inspected 30 days before that, he said” we don’t want anyone to get in trouble so maybe don’t say anything to the inspection station”. Since inspection stations now video tape all inspections as proof of checking everything- it was easy to disprove the dealership claim of needed service.dealership Sent video to me to prove part needed to be replaced- video was service manager pointing at the part- no actual evidence shown. So sad, taking advantage of people that believe you to be honest. More
by JEVARS
Employees Worked With
David Petillo
October 18, 2023
Everyone at the dealership was helpful and polite and the service was very fast compared to other Volvo dealerships. I do wish they had a loaner program though. service was very fast compared to other Volvo dealerships. I do wish they had a loaner program though. More
by CHELSEA.PORTNEY
Employees Worked With
Dan Senechal, David Petillo
October 17, 2023
Great Service, went into the dealership for renewing the inspection sticker. David took over and let me know where to sit and wait while the car is being serviced. I think David did everything for me so inspection sticker. David took over and let me know where to sit and wait while the car is being serviced. I think David did everything for me so I only interracted with him. More
by renardrichie
Employees Worked With
David Petillo
