Bernardi Volvo Cars Natick
Natick, MA
Filter Reviews by Keyword
By Type
Showing 685 reviews
Great experience buying a used Volvo here. Robert and Charlie each took us out for test drives on multiple occassions until we found the car that was right for us. Very patient, no pressure. I had shop Charlie each took us out for test drives on multiple occassions until we found the car that was right for us. Very patient, no pressure. I had shopped around quite a bit and found them to be very reasonable on price. Really painless experience. They returned phone calls and emails promptly and were always ready for me upon arrival. I am a meticulous buyer and made sure everything I wanted was in the contract. However, before I picked up the car, they were unable to find a second key, something I should have ensured was in writing. They cut and programmed a new key for me without any questions. They were under no obligation to do that, so I was impressed. Car was nicely detailed when I picked it up. Very happy with the experience and the car. More
I had a wonderful experience in purchasing a new car from Lee Volvo. Kial Conway was amazing. Upon sending her the car specifications via Volvo website, she quickly was able to get back to me with very compe Lee Volvo. Kial Conway was amazing. Upon sending her the car specifications via Volvo website, she quickly was able to get back to me with very competitive pricing and located a car for me. The car that I was interested in was not at their lot, so she worked with the other dealership to get the car to me ASAP. Kial kept me updated on the status of my car and did a phenomenal job in making sure that I was happy with my purchase and everything was done correctly along the way. Thank you! More
Buying my first Volvo was a very positive and comfortable experience thanks to everyone at Lee Volvo, most importantly my sales consultant Leo Barrell, who is a very knowledgeable professional, not a “car sa experience thanks to everyone at Lee Volvo, most importantly my sales consultant Leo Barrell, who is a very knowledgeable professional, not a “car salesman”. Leo patiently took me out to test drive several models on repeated visits to the showroom, explained the features and options, and answered all my questions. He took the attitude that it is his job to get me into the right car for me and never pressured me to make a decision. Leo’s friendly and easy manner was very different from experiences at other dealerships where being a senior woman shopping for a car alone was stressful and confusing. When I bought the S80, Rob Giacalone, Business Manager, was immensely helpful in getting me the best financing on the car. The positive nature of working with Leo and Rob extended to the Manager, Paul Russo, who was friendly and welcoming to the dealership and, again, no pressure, just open and helpful. Everyone I met at this dealership including the receptionist is knowledgeable, friendly, and accommodating. I can say with no reservations that I highly recommend Lee Volvo in Wellesley. More
I went shopping at Lee Volvo for a C30 for my wife, but I was disappointed to find that with the options I wanted, the C30 got pretty expensive for a small hatchback. After talking to me for a while, Steve was disappointed to find that with the options I wanted, the C30 got pretty expensive for a small hatchback. After talking to me for a while, Steve suggested an S60 with very modest options, pointing out that what was optional on the C30 was standard on the S60. He was definitely right. We worked out a deal at a price that I thought was fair, and then I leased the vehicle at what are currently very attractive lease rates and incentives (which is one reason why this all worked; the S60 is being offered on better terms than the C30). I really felt Steve solved my problem. Good experience. More
My experience dealing with Steve Mullally was fantastic. I purchased a new S80 Sedan for my daughter and he went over and beyond the call of duty. He was great through the initial visit right up to spending I purchased a new S80 Sedan for my daughter and he went over and beyond the call of duty. He was great through the initial visit right up to spending the time teaching my daughter all the options that the car had to offer. He handled my daughter as if it were his own. Considering all the other dealerships I have dealt with in the past, most all others it was tail lights after the sale was made. Lee Volvo and Steve Mallally are people of their word and the best!!!! Use me as often as possible as a reference!! Franny's Landscape Co., Inc. More
My experience at Lee Volvo was great, start to finish, largely due to salesman Paul Tallino. The atmosphere at Lee Volvo is friendly, relaxed, and non-intimidating; very important if you are a woman shopp largely due to salesman Paul Tallino. The atmosphere at Lee Volvo is friendly, relaxed, and non-intimidating; very important if you are a woman shopping by herself for a used vehicle. Paul didn't try to talk me into a car I couldn't afford but listened very carefully to my criteria and clearly responded to all my questions and concerns. He not only explained all my different options, but did so taking into account my situation and preferences. It was great taking the cars out for a test drive - I at no point felt uncomfortable or nervous but could enjoy the car and the experience because I was accompanied by this competent and friendly salesman. I never felt pressured into making a decision and was treated with great respect and friendliness at all times. I bought a great pre-owned volvo wagon at a great price and look forward to taking it back to Lee Volvo for service because I know I can trust the people there - and they're fun to talk to, which is a welcome bonus! I highly recommend this place to anyone looking for a new or pre-owned car. More
Dealing with Leo Barrell was a pleasure. Buying a new car for me is a very infrequent event and I certainly wasn't looking forward to it. Leo made it very easy and even quite pleasant. He was very profe car for me is a very infrequent event and I certainly wasn't looking forward to it. Leo made it very easy and even quite pleasant. He was very professional, patient and a good listener. He did not pressure me and moved the process along in an orderly fashion answering all my questions thoroughly. I had a good experience with a Volvo in years past, but have never dealt with Lee Imported Cars before. A friend who purchased a car at Lee recommended them and I am happy to pass along my positive experience to others. More
Lee Volvo has been the place where I have taken my car for more than 8 years. Customer services is exceptional and the waiting time is not very long, something that I really appreciated. Parts department for more than 8 years. Customer services is exceptional and the waiting time is not very long, something that I really appreciated. Parts department and all the technicians that have been working in my car are one of the best team. I've had all sorts of problems with my car but they always offer best prices. I'd recommend it to everyone. More
Great experience. Work was done in a timely manner and done correctly. Car came back in immaculate condition, and the staff was very helpful. Highly recommend. done correctly. Car came back in immaculate condition, and the staff was very helpful. Highly recommend. More
The communication/ follow-up I received from Kial Conway was terrific! I have been in contact with several other dealerships and the communication has been beyond poor. I have felt like I was the one chasin was terrific! I have been in contact with several other dealerships and the communication has been beyond poor. I have felt like I was the one chasing them. And I am the one buying a $40K+ car!! If it wasn't for the fact that Lee Volvo was far from where I live plus the fact I have 2 small kids Kial would most likely be getting our business! More