Bernardi Volvo Cars Natick

I buy a lot of cars and often for my business. I have had varying experiences at many of the dealerships in the greater Boston area. My experiences at Lee Volvo were excellent from start to finish. Both varying experiences at many of the dealerships in the greater Boston area. My experiences at Lee Volvo were excellent from start to finish. Both of my sales reps, Steve and Andre have been at this dealer for decades and it shows in their low pressure sales demeanor and product knowledge. As a matter of fact, it felt like I bought a car rather than feeling like I was sold a car. And the price beat everyone in the area with no need for haggling. This really is a different kind of dealership with a family feel to it. I mean, when was the last time the General Manager of the dealership came over to shake your hand and have a conversation when you last bought a car? Thanks for a great car buying experience Lee Volvo. Not only will I buy more cars from you but I will recommend you to anyone who is in the market for one! More

My wife and I visited a number of dealers when we were still uncertain of which model we were going to buy. We ultimately did not get a Volvo, but I was very impressed with the way the Internet Salerspers still uncertain of which model we were going to buy. We ultimately did not get a Volvo, but I was very impressed with the way the Internet Salersperson dealth with me, and then salesperson Fred Stoudemire when I visited the showroom. Fred did not resort to any of the typical shenangians other dealers do. They let us test drive the car without doing that trick of making a copy of our licenses and then running a credit check while they kept us busy in the showroom. Fred just simply explained the features of the car and answered our questions. Never were we asked, "What can I do to get you to buy this car?" We visited another dealer that same day, and while that dealership told us, "We don't play the usual games," they did anyway, so it was refreshing to deal with a professional like Fred. More

Fred was great to work with - no pressure and friendly. We originally started looking at pre-owned and Fred put a great deal together. We then decided to buy a new XC90. Fred and his manager, Kent, beat t We originally started looking at pre-owned and Fred put a great deal together. We then decided to buy a new XC90. Fred and his manager, Kent, beat the competition and were very professional. We visited other Volvo dealers in the area and the South Shore. Lee was easier to work with overall. I highly suggest you visit these guys for new or used Volvo. More

Today was my second visit to Lee Volvo for a service on my Volvo CrossCountry wagon. I have to say I was pleased with my visit the first time in and even more pleased the second time, today. I spoke to my Volvo CrossCountry wagon. I have to say I was pleased with my visit the first time in and even more pleased the second time, today. I spoke to Becca in reception and I must say this woman is delightful. What a friendly and helpful attitude she possesses. Surely a great asset to her the dealership. She makes a great first impression since most clients speak to her first. I also would like to comment on my positive and helpful interactions with Mark, the Service Advisor who has always been very personable and helpful. He too is a great asset to the dealership. Last but not least, I would like to mention Kenny and Carlos for their friendliness and service and I hope anyone who needs to use Lee Volvo's service department has just as pleasurable an experience. More

My wife and I (we are in our late twenties) bought a volvo from this dealership. Previously, several cars had been purchased from this dealership by other members of my family with my input. I had high volvo from this dealership. Previously, several cars had been purchased from this dealership by other members of my family with my input. I had high hopes after these earlier experiences, and was severely disappointed by my latest experience there. The people we worked with were incredibly difficult to reach. More often than not, they didn't even bother to return voicemails. Even the service manager failed to respond to our voicemails. When we were picking up our new volvo, we learned that Lo Jack wasn't installed because they couldn't get a tech down to install it. They promised to call us the next Monday to let us know when they could have a tech on site to install it. They never called. After finally getting a hold of them, we learned that they had contract issues with Lo Jack and therefore they would have to refund the fee. They promised that we would have a refund check by a particular date. That date passed by last week, and we have yet to see a check. And that is where we are at... More

I can't say enough good things about John and Lauren. They were very warm and personable and made us feel like long lost friends. My wife and I only met with them for under 2 hours (and a few e-mails an They were very warm and personable and made us feel like long lost friends. My wife and I only met with them for under 2 hours (and a few e-mails and phone calls) and we felt like we've known them for years. We really wish we could have closed the deal with them but, it just didn't work out. Their offer was a shade better but, the other dealer is close by and offered lifetime free car washes which was tough to match. Had the other dealer not been so close by for us to take advantage of this benefit we would have closed the deal with John and Lauren. We will be purchasing another Volvo within the next year or so (plus or minus) and will definitely consider Lee Volvo for this next purchase. We really felt comfortable as soon as we walked in the door. John and Lauren are everything you'd ever want as an employee with their knowledge and professionalism. More

I have owned 2 previous Volvo V70 station wagons (1996 and 2003) and I decided it was time for a new one; I am giving my 2003 V70 to my daughter; it is still in great shape (and the 1996 V70 was just reti and 2003) and I decided it was time for a new one; I am giving my 2003 V70 to my daughter; it is still in great shape (and the 1996 V70 was just retired this week, by my sister, with over 200,000 miles on it). I visited Lee Volvo because they had the largest inventory of new 2010 Volvo V70 and XC70 station wagons of the three dealers in my area. I took a couple of cars for a short test drive. I was able to find an XC70 in a great color (green) at a great end-of-model-year price. I found Lauren Fitzgerald and her colleagues at Lee Volvo to be friendly, helpful, and professional throughout the transaction. When I had to make some choices among various options, I never felt any pressure from them to go in any particular direction; they just gave me the information that I needed. I would definitely recommend them to a friend. More