Bernardi Volvo Cars Natick

Everything was explained in great detail relating to my current car situation. I appreciate the time taken. I look forward to working with Bernardi Volvo in the future. current car situation. I appreciate the time taken. I look forward to working with Bernardi Volvo in the future. More

The service team thoroughly checked out my low battery light and fully charged the battery. They kept the car overnight, but I had a loaner. There was no charge. light and fully charged the battery. They kept the car overnight, but I had a loaner. There was no charge. More

Excellent service today. All the cars needs were met including doing the vehicle inspection. Very impressed with cleanness of the facility and covid protocol. Everyone I dealt with today was profession including doing the vehicle inspection. Very impressed with cleanness of the facility and covid protocol. Everyone I dealt with today was professional and polite. Also want to mention that Silvano was great when we purchased this car just about one year ago. He was very informative and worked with us to purchase the car......and I LOVE the car. More

Very efficient, COVID safe. Clean, professional and friendly. No doubt will go there again for car service. Comfortable waiting area while waiting for car to be worked on. friendly. No doubt will go there again for car service. Comfortable waiting area while waiting for car to be worked on. More

Great experience. I had a few hiccups with my original purchase but Sam Lee resolved everything to my satisfaction. He was great to work with. purchase but Sam Lee resolved everything to my satisfaction. He was great to work with. More

Great experience. All went smoothly. Great sales rep really took the time and effort to assist in a seamless car purchase and spent time to really get us familar with the car. really took the time and effort to assist in a seamless car purchase and spent time to really get us familar with the car. More

John LaBruzzo, my salesperson was great when I purchased my 2020 S60. It was just an easy and to me sincere experience. The woman in the sales office, the one that took my money for final payment and simon my 2020 S60. It was just an easy and to me sincere experience. The woman in the sales office, the one that took my money for final payment and simonize was.. 3 stars. I get they have a job to do. More

Friendly, in and out in minimal amount of time with regards to loaner. Had no issue scheduling maintenance. Communication with what was being done was fine. regards to loaner. Had no issue scheduling maintenance. Communication with what was being done was fine. More

Chris, one of their sales associates should be fired. He was very rude to me when he explained the services performed on my car. He yelled at me. He went further to falsely accuse me of being "aggressive" was very rude to me when he explained the services performed on my car. He yelled at me. He went further to falsely accuse me of being "aggressive" and "fighting" with him. On the contrary, I was cordial when I explained the condition of my car to him. Additionally, my car is in worse shape after the service. While I can pair my phone with the car and make calls using the central console, I can no longer play music or connect Goggle Map to the car. More

They were ready for me when I arrived, sanitized my car before and after my appointment and took care of my issues in a timely manner. before and after my appointment and took care of my issues in a timely manner. More