Bernardi Volvo Cars Natick

Barbara was extremely friendly and very helpful and efficient in helping me process my purchase, as was her support crew. Very positive experience, would (and will) definitely recommend her. Only negat efficient in helping me process my purchase, as was her support crew. Very positive experience, would (and will) definitely recommend her. Only negative was number of dealership follow-ups within 24 hours after the first visit (and they're receptive to comments!). More

Bought a brand new xc90 yesterday. Robert Fish was the salesman. Robert was very informative and friendly. Showed me all aspects of the car with no pressure. After some time we came to an agreement on salesman. Robert was very informative and friendly. Showed me all aspects of the car with no pressure. After some time we came to an agreement on price and now I'm the proud owner of a beautiful car. Sales manager ( (Alfonso) was very kind and helpful as well. The whole experience was 5 stars! More

I leased my first Volvo there and the overall experience was excellent. I would recommend this place to any Volvo buyers. Unlike some aggressive dealers, the sales ppl here were friendly and patient. They a was excellent. I would recommend this place to any Volvo buyers. Unlike some aggressive dealers, the sales ppl here were friendly and patient. They also arranged to deliver the car to my place, which I'm really grateful to. So far the car has been doing great and I'll follow up with the customer service later. More

This was our first purchase from this dealership. Mathew Quelch was a wonderful representative of Bernardi. As a salesman / manager he was extremely helpful by being slow and deliberate. He did not try to o Quelch was a wonderful representative of Bernardi. As a salesman / manager he was extremely helpful by being slow and deliberate. He did not try to over-sell us, or back us into a corner to make a quick sale. He was patient and helped us get into the car our family needed. We were very happy with him and would recommend him and this dealership to anyone. More

Robert Fish was a superbly diligent, decent, and highly effective salesperson. He obviously had your interests in mind but arranged a very satisfactory outcome on the purchase of a new XC60. He treated effective salesperson. He obviously had your interests in mind but arranged a very satisfactory outcome on the purchase of a new XC60. He treated me with respect and courtesy, and most importantly, with great patience! I am a slight technophobe and the Volvo is a computer on wheels. He stayed until nearly 9:30PM in the evening to conclude the sale; he went over the intricacies of the vehicle with a teacher's touch and sensitivity that allowed me to feel comfortable with the vehicle. This was no easy task! He wrestled with a reluctant kayak system until it was off my old car; he arranged to meet me subsequently to deliver items I left inadvertently in the old car. He offered to provide tutorials. All this beyond the call of usual duty. A very fine, articulate and very thorough person. You should be very pleased to have him as a employee! Likewise all the folks I interacted with were thorough and professional - but he was my direct contact and superb. Sherman Teichman More

I thought the service was very Friendly . There was No pressure by the sales managers. Staff was very Informative and helpful. I would recommend this dealership to others. pressure by the sales managers. Staff was very Informative and helpful. I would recommend this dealership to others. More

Bought a 2012 Vovlo SC-70 from Lee Volvo and I love this car. Because we had bought our previous four Volvos from Lee they gave us a coupon book for various types of free service. The coupons are supposed t car. Because we had bought our previous four Volvos from Lee they gave us a coupon book for various types of free service. The coupons are supposed to be good for as long as we own the car. Today when the car was brought in and we tried to use the coupon for a free Inspection sticker, Marcus said Wellesley Volvo won't honor the Lee Volvo coupon book for loyal Lee Volvo customers. I guess he sees them as two different groups. There are closer Volvo dealerships near us. We always used Lee because we really liked them and they always treated us so well. Looks like a new regime is in town and not one that values customer loyalty. More

They are a very decent dealership to work with. I have They are a very decent dealership to work with. I have had many negotiating and buying experiences over the years, and this was one of the best ever. They are a very decent dealership to work with. I have had many negotiating and buying experiences over the years, and this was one of the best ever. Paul Tallino in sales was great to work with. Tremendous follow-up on the little details. Throughout the process, they conveyed a strong feeling of friendly, almost family-like teamwork resulting in a very positive experience. I purchased a pre-owned Mazda 3 with a trade, and I lucked out stepping in and finding the right car, right salesperson and being able to work the right deal. I was moving fast and everything seem to click. I highly recommend them. More

I purchased an S 80 last June and have had to make a few visits to the service department. I am very impressed with the high standards of service and courtesy at Lee Volvo. All the Service department staff visits to the service department. I am very impressed with the high standards of service and courtesy at Lee Volvo. All the Service department staff is professional and willing to go the extra mile for customer satisfaction. I have dealt most with Marcus Kingsbury, Manager; he has resolved each matter efficiently and in the best possible way. It is obvious that the theme of this dealership, beginning with Marcus, is customer satisfaction. Every visit to Service has been a convenient and pleasant experience and I am always very happy with the work done. I would highly recommend Lee Volvo in Wellesley for any Volvo service. More

I would definitely return to this dealership and yes would recommend this to others who are looking to have a good buying and service Volvo experience. We have been Volvo owners for 7 years. Dealt w would recommend this to others who are looking to have a good buying and service Volvo experience. We have been Volvo owners for 7 years. Dealt with three different dealers on different levels: 128 Volvo, Dalzell and Norwood. And Lee Volvo came to our attention this last week as we needed some work done or possibly purchasing a new Volvo. Lee's employees presented honesty and sincerity in both sales and service departments. Robert Fish was the sales rep who spent a good 2 hours with us trying to really help us find the best deal; at the same time, Dana Lee, from service was trying to figure out the work needs to be done with exceptional customer service. We ended up paying $250 fixing a small problem and have decided that we will return to Lee for service and sales (if we need a new vehicle) I don't want to spend too much time on negative comments about other dealers but I would definitely just recommend Lee Volvo in the greater Boston area. More