Bert Ogden Nissan

Great I set up our first appointment for the service of our car. It was easy and they knew who we were right away. They took the car in on time and it was r I set up our first appointment for the service of our car. It was easy and they knew who we were right away. They took the car in on time and it was ready within an hour, for an oil change and tire rotation. Word of advise....schedule an appointment and Tuesdays and Wednesdays(they are slower). More

CAR PROBLEM On March 8th a new battery was replaced on my car because it was defected. March 30th I was charged $ 34.50 for a diagnostic. They determined it was On March 8th a new battery was replaced on my car because it was defected. March 30th I was charged $ 34.50 for a diagnostic. They determined it was only the positive terminal that was broken and replaced it, but I'm still having trouble with my car starting. I'm not a mechanic, but have had similar problems with my Mazda 3 and it was my alternator causing problems to the battery. Michael and Mary from Service Dept. gave me excellent customer service, it just the service on my car that was bad. I'm having to carry cables to jump start my car. I called yesterday, 04/02/18 to the dealer and was transferred to Service Dept., but no one answered. I will try again today. More

HORRIBLE SALESMEN Worst place to buy a vehicle. DO NOT GO HERE. They are rude and snobby. They tell you to sign papers, but they don’t tell you what you’re signing. You Worst place to buy a vehicle. DO NOT GO HERE. They are rude and snobby. They tell you to sign papers, but they don’t tell you what you’re signing. You have to ask what you’re signing. They also tell you they’re running your credit through one bank, but they run it through multiple banks without letting you know. We went there for a specific car, but they kept trying to get us to buy a newer one even though we told them we didn’t want that one. They kept insisting and told us to look at the car at least before we made up our minds. So we agreed to at least give it a look. We waited and waited, but they NEVER showed us the car they were trying to get us to purchase. After waiting for two hours, we decided to leave. The manager caught us leaving, and asked us if we were no longer interested. We told him no that we originally wanted the other one. As my husband was telling him we were interested in the other vehicle, he made an ugly face at us, pulled out out his phone and walked away mid sentence. More

Awesome Our salesperson Diana Vega, was amazing giving us the best deal ever and most importantly what we had asked for. We truly recommend her service Our salesperson Diana Vega, was amazing giving us the best deal ever and most importantly what we had asked for. We truly recommend her service More

Best car buying experience ever It started by being met in the parking lot by a friendly, helpful salesman, Jorge Talovera. Jose Cansdales then worked with us throughout the process It started by being met in the parking lot by a friendly, helpful salesman, Jorge Talovera. Jose Cansdales then worked with us throughout the process and is an outstanding professional. As we moved through the decision making, financing and then the sales paperwork we were treated by everyone involved with kindness, friendliness and good humor from start to finish. My wife and I both commented that this was the best car buying experience that we have ever had. More

Bad credit? Yea, no deal with Bert Ogden. Go elsewhere. Don't go into any of their dealerships with bad credit. They have no programs for bad credit customers. Had to go to their competitor to purchase. Don't go into any of their dealerships with bad credit. They have no programs for bad credit customers. Had to go to their competitor to purchase. More

Overall, Phenomenal Customer Service, Great Pricing!!!! To begin with, I really want to thank Bert Ogden Manager Nelson Garcia for his management professionalism in regards to informing on pricing, product To begin with, I really want to thank Bert Ogden Manager Nelson Garcia for his management professionalism in regards to informing on pricing, product, and sales of my new vehicle. Special recognition goes out to Saleswomen Diana Vega for going out her way to giving me the best customer service in Procedures for car purchase like rental, tint, accessories, etc..... The Best to allllllllllll give my word on this. More

Auto sales department (sale person Diana Vega) My first stop was at bert ogden nissan. The sales person Diana Vega treated us with alot of respect and Professional Service. Then after visting other My first stop was at bert ogden nissan. The sales person Diana Vega treated us with alot of respect and Professional Service. Then after visting other nissan dealerships we decided to come back to Bert ogden nissan to purchase our vehicle. The sales person and Mr Cruz the manager took the time to get us the best deal posible. And they did, I got an excellent price and great customer service from ever person at bert ogden nissan. I recommend bert ogden nissan for your next vehicle purchase from a new to pre owned vehicle. More

Fast, Friendly, Simple The service provided was very fast and friendly. Jose Cantu approached us and showed us vehicles within the price range we asked for without trying to The service provided was very fast and friendly. Jose Cantu approached us and showed us vehicles within the price range we asked for without trying to get us to go up on price. He also mentioned that he didn't want to give us false information when we asked a question he didn't have an answer to, which helped us feel at ease that he wasn't just trying to sell just any car to us. He was very nice and well mannered. Cole Denckla also helped us out with financing in a big way, the stress and hassle of buying a car was gone when working with Bert Ogden Nissan. More

Salesman, Alan Marquez, has been exceptional I cannot find a survey where we can rate the salesman. But, I do want you to know that Alan Marquez was efficient, honest, and very pleasant to work I cannot find a survey where we can rate the salesman. But, I do want you to know that Alan Marquez was efficient, honest, and very pleasant to work with. He has followed up and checked on my satisfaction. He has made my experience with Bert Ogden very pleasurable, and I would recommend him, specifically. More