Bert Smith BMW

Juan in service is always so nice to me and welcoming. He gives great customer service He gives great customer service More

Everything was easy. My car suggested the service, scheduled through the app which was great. Sending me the video from the tech going over all of the key parts of the My car suggested the service, scheduled through the app which was great. Sending me the video from the tech going over all of the key parts of the service was a big help. THe customer lounge could use a refresh to match the quality of the cars and experience though. More

need to spend more time on vehicle prep hope to resolve current problem this week current problem this week More

It was a pleasure working with Roger when we recently ordered our new BMW, the process was seamless and Roger was very helpful. We have received it and are enjoying it very much. Roger reached out durin ordered our new BMW, the process was seamless and Roger was very helpful. We have received it and are enjoying it very much. Roger reached out during the process and after several times to make sure we were happy with everything and if we had any questions or concerns. More

Great serv ice from Connor Coleman and cashier (lady) Both had great knowledge of BMW and cashier service Thanks Connor and the cahier (I think Valera) (lady) Both had great knowledge of BMW and cashier service Thanks Connor and the cahier (I think Valera) More

Great service person, Merbrs, love the video walk thru of my car. Enjoy getting a clean car back! my car. Enjoy getting a clean car back! More

Great timely service. Natalie is the best. Always prompt and available. Will certainly go to Bert Smiths again. Natalie is the best. Always prompt and available. Will certainly go to Bert Smiths again. More

Bert Smith provided a comprehensive check of my BMW as part of the included maintenance package. I trust them to keep on top of what’s going on. Very happy with their service. part of the included maintenance package. I trust them to keep on top of what’s going on. Very happy with their service. More

My salesman was great and all other associates we interacted with were very helpful too. interacted with were very helpful too. More

Always courteous and respectful BMW service, without a hassle to get a loaner vehicle. Mirnes follows through with the customer and always remains calm no matter how busy the department is. hassle to get a loaner vehicle. Mirnes follows through with the customer and always remains calm no matter how busy the department is. More