Bert Smith BMW

Outstanding Service and follow-up from Sales, Service and Finance. I felt like I was the only customer and treated like a VIP Finance. I felt like I was the only customer and treated like a VIP More

Mr. Cerro was such a pleasure to be attended by & he helped me find a car fairly quickly. He was super attentive and even walked us through the process. Couldn't be happier!! helped me find a car fairly quickly. He was super attentive and even walked us through the process. Couldn't be happier!! More

Roger Pedersen and Tony Castelli were both amazing. They effectively provided me with great customer service. Roger took the time to show me all the features of my new car. I was in and out of the deal They effectively provided me with great customer service. Roger took the time to show me all the features of my new car. I was in and out of the dealership in about an hour. I Highly recommend these guys and this dealership! More

Service department at Bert Smith is always polite and helpful. They are always accommodating and friendly. helpful. They are always accommodating and friendly. More

This dealership has always demonstrated honesty, integrity and professionalism throughout many years of personal affiliation. integrity and professionalism throughout many years of personal affiliation. More

I showed with an emergency. Not only did I buy a new car but Marc is doing work above and beyond to get my others car damage related. Great dealership. Not only did I buy a new car but Marc is doing work above and beyond to get my others car damage related. Great dealership. More

My sales person, Michael Ford, was knowledgeable and very responsive. He made the online car buying experience easy and the customer service was excellent. responsive. He made the online car buying experience easy and the customer service was excellent. More

They take care of you and you car Pepole who work there are very professional and pleasant are very professional and pleasant More

I made an appointment to bring car in for a scheduled service and was planning to wait for it and just as i handed my keys over I got a call from family member with a medical emergency, I was about to a service and was planning to wait for it and just as i handed my keys over I got a call from family member with a medical emergency, I was about to ask for my keys back and reschedule appt but Natalie was able to get me a courtesy car for a couple hours. I was able to tend to medical emergency (blood clot in the leg), and make it back to dealership in less than 3 hrs, just as they had completed the service on my car. Thank you to Natalie and the team @ Bert Smith BMW. And nice touch with texting me when the service was complete by adding a video from the Service Technician who worked on my car, updating me on Comp Multi-point inspection points. ie life left on brakes, tires, etc. More

The sales representative Cameron Brown was very helpful and knowledgeable. I would buy another car from him. and knowledgeable. I would buy another car from him. More