
Bert Smith BMW
St Petersburg, FL
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611 Reviews of Bert Smith BMW
I showed with an emergency. Not only did I buy a new car but Marc is doing work above and beyond to get my others car damage related. Great dealership. Not only did I buy a new car but Marc is doing work above and beyond to get my others car damage related. Great dealership. More
My sales person, Michael Ford, was knowledgeable and very responsive. He made the online car buying experience easy and the customer service was excellent. responsive. He made the online car buying experience easy and the customer service was excellent. More
I made an appointment to bring car in for a scheduled service and was planning to wait for it and just as i handed my keys over I got a call from family member with a medical emergency, I was about to a service and was planning to wait for it and just as i handed my keys over I got a call from family member with a medical emergency, I was about to ask for my keys back and reschedule appt but Natalie was able to get me a courtesy car for a couple hours. I was able to tend to medical emergency (blood clot in the leg), and make it back to dealership in less than 3 hrs, just as they had completed the service on my car. Thank you to Natalie and the team @ Bert Smith BMW. And nice touch with texting me when the service was complete by adding a video from the Service Technician who worked on my car, updating me on Comp Multi-point inspection points. ie life left on brakes, tires, etc. More
Excellent service from start to finish. My salesman was great. Car came exactly as requested (don't touch it off the truck). Working with finance manager was easy and friendly as well. Over My salesman was great. Car came exactly as requested (don't touch it off the truck). Working with finance manager was easy and friendly as well. Overall great dealer to work with. Would def recommend this dealership. More
This dealership is always a pleasure to deal with. From the purchase of our vehicle to the servicing has always been a simple process. I highly recommend them. From the purchase of our vehicle to the servicing has always been a simple process. I highly recommend them. More
The dealership and its r representatives were responsive, helpful and informative. the scheduled service was completed within the promised time. The personal attention of the rep coordinating our service was helpful and informative. the scheduled service was completed within the promised time. The personal attention of the rep coordinating our service was particularly appreciated. More