Bert Smith BMW

My x1 broke an axle going over a speed bump. Bert smith said it was under warranty and gave me an x3 loaner. The loaner broke an axle going over the same bump. But this time Bert smith said I damaged t said it was under warranty and gave me an x3 loaner. The loaner broke an axle going over the same bump. But this time Bert smith said I damaged the car (it was a newer model) and i owed over 2000. I say they have a design flaw. How could one older car be under warranty and the newer model not be? I was on vacation. I couldn’t go home and I had no car, Eventually, they reduced the price however, It still costs 100s and they have to know they have a design flaw. I don’t understand why one car would be under warranty and the other would not be. More

We looked at cars everywhere from Tesla to land rover to Subaru. I found the ease of working with BMW refreshing in both sales and financing. Would buy from them again in an instant. Subaru. I found the ease of working with BMW refreshing in both sales and financing. Would buy from them again in an instant. More

Phil is one of the best service advisors I have ever met, and hands down Bert Smith BMW is also one of the best dealerships when it comes to friendly services, friendly smiles, beautiful cars and is all-arou and hands down Bert Smith BMW is also one of the best dealerships when it comes to friendly services, friendly smiles, beautiful cars and is all-around exceptional to me. More

It was easy to make an appointment for service. The service personnel are pleasant, courteous and efficient. It’s always nice to see the same personnel year after year. That speaks very highly of this service personnel are pleasant, courteous and efficient. It’s always nice to see the same personnel year after year. That speaks very highly of this dealership. More

Was very satisfied with the service we got & very pleasant people we met. The website gave lots of information and good pictures. That's where we found our Kia! Very much recommend Bert Smith. pleasant people we met. The website gave lots of information and good pictures. That's where we found our Kia! Very much recommend Bert Smith. More

Very fast, efficient transaction. They were very accommodating to do the entire deal remotely and deliver my vehicle. No hassle or haggling. Caesar was very prepared and organized. Timely and easy t accommodating to do the entire deal remotely and deliver my vehicle. No hassle or haggling. Caesar was very prepared and organized. Timely and easy to work with. Thanks! More

I recently bought a BMW from Bert Smith, everyone there was really fantastic...the sales person I worked with, Caesar Chamma was awesome! I don’t like high pressure sales tactics and Caesar listened to me was really fantastic...the sales person I worked with, Caesar Chamma was awesome! I don’t like high pressure sales tactics and Caesar listened to me and let me make the decision. I had such a good experience from the person who helped explain all the features, Matt Cerno, to the person who did the financing, I believe her name was Vicky. Everything was done professionally and they really went above and beyond to get me into my dream car. A few days earlier I had a not so pleasant experience with Ferman BMW which lead me to checking out Bert Smith, I was a bit worried at first that I would have to deal with the same stuff here, which was not at all the case. I’m happy that this is the dealership who I will be working with going forward. Thank you Everyone at Bert Smith!! More

Surprisingly affordable choices I never even considered looking for a car at this dealer thinking that all the inventory would be too out of reach. My husband insisted on stopping, a I never even considered looking for a car at this dealer thinking that all the inventory would be too out of reach. My husband insisted on stopping, and encountered the best salesman we could've met. John Grima. He didn't hesitate to stay extra time to make sure he could help us, and helped lighten the mood during what could be a stressful process. He displayed a genuine interest in working to help us get the deal we wanted. And did everything in his power to smooth out all details to allow me to go home with the car of my dreams. Excellent service and very gratifying experience! More

super convenient! great technician! couldn't have been any easier to get my passenger side air bag replaced by Bert Smith BMW. They chased me down til i had it done! Thanks! any easier to get my passenger side air bag replaced by Bert Smith BMW. They chased me down til i had it done! Thanks! More

Had a difficult repair job on a 2011 low mileage car. AC issue that was behind the dash. They took the time to correctly examine and diagnose the problem. Did the repairs within a reasonable cost.Result was issue that was behind the dash. They took the time to correctly examine and diagnose the problem. Did the repairs within a reasonable cost.Result was great. Natalie in service is awesome More