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Bert Smith BMW

St Petersburg, FL

4.7
610 Reviews

3800 34th St N

St Petersburg, FL

33714

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610 Reviews of Bert Smith BMW

September 26, 2019

Friendly and detailed service My vehicle was making a sound that started after having been serviced at another dealer location in MA. Having moved to FL recently I brought it to Be More

by Jean_Girard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Lamer
September 26, 2019

Best BMW dealership in the area! Bert Smith BMW is hands down the best BMW dealership is the area! They always make you feel welcomed and that you matter. Thank you! More

by Elfinator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Lamer
September 24, 2019

Happy Customer I appreciate Jayson and Natalie so much. Jayson, thank you for always doing your best to please and satisfy us customers. Even the ones who are never More

by EmEm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager Jayson and Natalie
September 20, 2019

Bert Smith BMW fall short! I had two recalls serviced on my BMW at Bert Smith BMW and they broke my glove compartment lock in the process. They said they would install it for fr More

by starnette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
the current manager on duty on August 29th at 11am
September 10, 2019

Below average maintenance customer service The sales department is great. Maintenance is a very different story, I had nail on a run flat tire on my X3, I tried to call the service department More

by sgiraldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
September 06, 2019

How a dealer should treat clients My local dealership soured me on stepping into a new lease. Bert Smith staff introduced themselves and politely engaged me on the idea of new a lease More

by mas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Haines, Greg Miller and Jerry
August 13, 2019

Great Service from both Mirnes and Jeri I've now been working with Mirnes Cukojevic for the past two years as a customer, and have never had a problem with Mirnes keeping me informed, happy More

by MWB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mirnes and Jeri
July 29, 2019

Horrible Customer Service $1800 and still not repaired. Picked up car and service tech tells us issue probably not fixed. 3 calls to service manager and left voicemail each ti More

by Not Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Tech
July 15, 2019

Rude Service writer When I arrived for my service appointment I was a mear 7 minutes late due to having taken a wrong turn. The service writer that I was assigned had lef More

by CJF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Evan
July 11, 2019

Excellent BMW M340i Great experience buying from this dealership. Prompt service and easy to do business without any pressure. Definitely one of my best experiences with More

by Ani1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed Radford
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