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Bert Smith BMW

St Petersburg, FL

4.5
745 Reviews

3800 34th St N

St Petersburg, FL

33714

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745 Reviews of Bert Smith BMW

January 18, 2023

Always excellent and courteous service. Got a video of the work. Got an amazing loaner from Jerry. All good and on time More

by hjseltzer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson and Jerry for loaner
January 14, 2023

Always bring my BMW X3 here for reliable service work is performed under extended warranty. More

by rdipiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirnes Cukojevic
January 09, 2023

Top level customer service. Personable, professional and friendly. I will return and recommend to my friends More

by SweetC123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirnes Cukojevic
January 09, 2023

As usual Jason Geathers did an excellent job taking me through the check in and check out process while Jose Perez did a fantastic job with my car. I cant thank them both enough. Five star all the way More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Geathers , Jose Perez
January 05, 2023

Some unexpected repairs came up on the last minute but overall was a good experience, our service advisor was Juan, he was very helpful More

by nukhets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
January 01, 2023

Quality, on time service delivery with status updates. Great video review of required service. Timely status More

by wmunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex service advisor
December 30, 2022

Roger was great. He walked me through all of my options. Very knowledgeable and a great communicator throughout the process. More

by R Tenpenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Pederson
December 30, 2022

Juan at Bert Smith provided excellent service, as well as, the entire service/loaner car team! Thank you for taking care of my car and for making the experience pleasant during the Christmas season! More

by EcarrX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
December 30, 2022

On time, courteous and well prepared. Great experience. All items were addressed in a professional manner. More

by davidr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
December 26, 2022

The whole sales team including Steve and Julian Davis were professional and helpful. Julian came to pick up, so that we could take delivery at a time that was convenient to us. They have a great service More

by Hari
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julian Davis and Steve
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