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Bertera Chevrolet
Palmer, MA
528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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528 Reviews of Bertera Chevrolet
May 05, 2020
When I had a concern about the vehicle I wanted to purchase, they were very willing to address that concern and make me feel happy about buying that vehicle. purchase, they were very willing to address that concern and make me feel happy about buying that vehicle. More
by Beach
Employees Worked With
Vinny Moretti, Jason Brooks
February 29, 2020
Horrible dealership!! Not even worth the 1 star. They advertise a price online then once you walk through the door they jack the price up by 2300.00 in my case. Drove over an hour to get there and then t advertise a price online then once you walk through the door they jack the price up by 2300.00 in my case. Drove over an hour to get there and then they do this. xxxxxxx DEALERSHIP!! More
by Dpereira5418
Employees Worked With
Mark
January 14, 2020
Dan was humble, polite, and honest about all my vehicle purchase details. Everything here at Bertera was straight forward and to the point. Would recommend to others looking for a new truck. purchase details. Everything here at Bertera was straight forward and to the point. Would recommend to others looking for a new truck. More
by rcollette90
Employees Worked With
Daniel Godin
October 31, 2019
SCAM!!!!! BAIT & SWITCH!!!! STAY AWAY!!!!I am SCAM!!!!! BAIT & SWITCH!!!! STAY AWAY!!!! I am utterly disgusted with the blatant lies and disgraceful practices of Bertera Chevy in Palmer MA. SCAM!!!!! BAIT & SWITCH!!!! STAY AWAY!!!! I am utterly disgusted with the blatant lies and disgraceful practices of Bertera Chevy in Palmer MA. I was warned by my car dealer who I have been purchasing my vehicles from for 20 plus years that this is a SCAM and guess what it is!!! Despite my car dealers warning and research of Bertera Chevy, who already had numerous complaints already about their tactics, I decided to still perused the deal. We expressed our concerns of course from the get go about the scam and bait and switch accusations. We were assured that they do not BAIT & SWITCH and will not SCAM us. THEY LIED!!!!!! We spent nearly two weeks of back and forth with the sales department trying to get the final price on the vehicle we wanted to purchase as well as what we would be getting for trade. After email and phone confirmations made by the sales department, we decided to take the 6 hour trip to purchase the vehicle. They offered us $5,000 less than what we had been promised for our trade!!!! A six-hour trip, a missed soccer game, wasted gas, unpaid time off from work, and added mileage on our vehicle for LIES!!!!!! No apologizes from the dealership just excuses! Terrible phone manners from sales manager Jody who told me she would not help me to try and straighten the issue out because I was rude!? So not only does this dealership scam you, but they also try and make you feel like you are the one in the wrong. STEER CLEAR OF THESE SHISTERS! BAIT & SWITCH!!! SCAMS! IT TAKES A REALLY TERRIBLE PERSON TO DO WHAT THESE PEOPLE DO!!!! YOU ARE HURTING HARD WORKING AMERICAN!! More
by Katie
Employees Worked With
Jodi Colter, Jason Brooks
October 24, 2019
new purches friendly , fast, convenient ,very good service , they answer all my questions . find me the truck i was looking for , all paper work was done at same friendly , fast, convenient ,very good service , they answer all my questions . find me the truck i was looking for , all paper work was done at same day !!! More
by max
Employees Worked With
Daniel Godin
September 30, 2019
No complaints at all My experience with Bertera was very positive in purchasing a used truck from Bertera. I was especially impressed with the fact that they made it as ea My experience with Bertera was very positive in purchasing a used truck from Bertera. I was especially impressed with the fact that they made it as easy as possible for me to take the truck to my mechanic (an hour's drive each way) before I agreed to the purchase. Everything else went well. My primary contact was with Drake, and he was very proactive and helpful. More
by doggerel
Employees Worked With
Drake Bucknam, Jacob Mead
September 16, 2019
Great experience I would definitely recommend Drake if your looking to buy a new vehicle. Drake is very knowledgeable and patient. He will answer any of your questions I would definitely recommend Drake if your looking to buy a new vehicle. Drake is very knowledgeable and patient. He will answer any of your questions to make your experience painless. More
by Ham
Employees Worked With
Drake Bucknam
September 08, 2019
Bait and switch Waste of time, bait and switch. I called and asked if the advertised price was the price of the vehicle and if I go there can I buy it for that price, Waste of time, bait and switch. I called and asked if the advertised price was the price of the vehicle and if I go there can I buy it for that price, I was told yes. An hour and a half go by and I was never given a price , just run around. I ask Jacob for my price because I have to go and he says, we do business face to face and he can't call me with my price. After reading all the reviews all over the internet, now I know. Stay away! More
by Frank
Employees Worked With
Jacob Mead, Zachary Urekew
