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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

4.4
487 Reviews

539 Riverdale St.

West Springfield, MA

01089

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Showing 487 reviews

August 30, 2022

I purchased a 2020 jeep cherokee. Nico Romano was my salesperson. I was extremely happy working with him. He answered every question i had . He took care of all the details so that it More

by 19bink52
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nico Romano
Sep 08, 2022 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating!

July 26, 2022

Awful. The tech reinstalled my tire improperly and it came off while driving. I had to file a BBB complaint to get it done without charge. The Jeep has neve More

by Jf512n
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ford
October 09, 2021

Awesome smooth service and an absolute joy to purchase a vehicle I recommend Ernesto as a sales person. More

by Joe.russell
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto, Chris Donah
Oct 12, 2021 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating!

August 20, 2021

I bought a car from Darryl Wilson. I looked at the car on a Wednesday, and signed the paperwork Saturday July 31, 2021. I went looking for a used car with low mileage. The car was sold, but he showed me a 2 More

by wndrby2102
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Wilson
Aug 23, 2021 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for the kind words! Have a great day!

June 25, 2021

Thank you Darryl Wilson. I went in looking for a particular vehicle and left with something even better. Great customer service! More

by Angela
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Wilson
Jun 28, 2021 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for the kind words! Have a great day!

April 28, 2021

Hilary and Chris were beyond fantastic. Easily the best car shopping experience I have ever had. Extremely knowledgeable, great customer service and feels like you're at the right place the whole experienc More

by Chase
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Hilary , Igor Palgi, Darryl Wilson, Chris Donah, Lee Thurston, David Englishman, Francisco Cruz, Wisdom Salter, Andrew Charles, Lee Maloney, Nick Roman
May 05, 2021 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback. If you ever have any comments, questions, or concerns please feel free to reach out.

April 20, 2021

Thanks Darryl and team for a great experience and fun car! Really appreciate your efforts. Stressless experience that evokes trust and fairness. Customer at heart! Best Lisa and Dennis More

by howalbany
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Wilson, Francisco Cruz
May 05, 2021 -

Bertera Chrysler Jeep Dodge Ram responded

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

April 01, 2021

Carlos Torres at Bertera provided excellent, friendly, and accommodating service. He made the lease process very easy and transparent. I’m so in love with my new Jeep Wrangler, and can’t thank the guys at More

by Anastaciatorres97
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Torres
Apr 09, 2021 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback. If you ever have any comments, questions, or concerns please feel free to reach out.

February 05, 2021

Ben was easy going and great to work with. If I left a review 2 years ago for Bertera it would have been a 0 for their service department. Jury is still out on that department for now. But I love my new More

by skeptical
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Cheney
Feb 08, 2021 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for the kind words and recommendation!

October 27, 2020

I had an easy and enjoyable time shopping for my new car. Bertera had the best selection of Jeeps in the area and Evan showed me other possibilities at other area dealers to make sure I was completely satisf More

by Szukowski 1978
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lee Maloney
Nov 02, 2020 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating!

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