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Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
490 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 490 reviews
March 09, 2024
Stay away! ! Save yourself the hassle. You will regret it. The service department is the worst I have ever been to. They will screw your vehicle up. ! Save yourself the hassle. You will regret it. The service department is the worst I have ever been to. They will screw your vehicle up. More
by Bjenks145
Employees Worked With
John
Helpful September 28, 2023
worst experience i have ever had they straight out lied about several things, they say anything you want to hear to make a deal happen and not follow thru the process took several days of going back and fo about several things, they say anything you want to hear to make a deal happen and not follow thru the process took several days of going back and forth i would never recommend anybody to do any sort of business with this dealership More
by justin.laclair42
Employees Worked With
Igor Palgi, Chris Donah
August 08, 2023
This was my 3rd car through this dealership and every purchase has been great. Everyone that had a part in my purchases were professional and nice. I would highly recommend them if you are looking to p purchase has been great. Everyone that had a part in my purchases were professional and nice. I would highly recommend them if you are looking to purchase a new 2024 Jeep or a new car or truck in general. More
by Rose43119
Employees Worked With
Aubrey Rippy, Carlos Torres
August 30, 2022
I purchased a 2020 jeep cherokee. Nico Romano was my salesperson. I was extremely happy working with him. He answered every question i had . He took care of all the details so that it Nico Romano was my salesperson. I was extremely happy working with him. He answered every question i had . He took care of all the details so that it was the easiest car buying experience i have had. He was very polite and professional. Would recommend him highly! Thank you, Nico. More
by 19bink52
Employees Worked With
Nico Romano
July 26, 2022
Awful. The tech reinstalled my tire improperly and it came off while driving. I had to file a BBB complaint to get it done without charge. The Jeep has neve The tech reinstalled my tire improperly and it came off while driving. I had to file a BBB complaint to get it done without charge. The Jeep has never been the same. Be careful! More
by Jf512n
Employees Worked With
Ford
August 20, 2021
I bought a car from Darryl Wilson. I looked at the car on a Wednesday, and signed the paperwork Saturday July 31, 2021. I went looking for a used car with low mileage. The car was sold, but he showed me a 2 a Wednesday, and signed the paperwork Saturday July 31, 2021. I went looking for a used car with low mileage. The car was sold, but he showed me a 2021 vehicle the same make and model that was around the same price. Darryl has sold me many cars over the years, and he is the best salesman I have ever had. Richard and Katreen Shaver More
by wndrby2102
Employees Worked With
Darryl Wilson
April 28, 2021
Hilary and Chris were beyond fantastic. Easily the best car shopping experience I have ever had. Extremely knowledgeable, great customer service and feels like you're at the right place the whole experienc car shopping experience I have ever had. Extremely knowledgeable, great customer service and feels like you're at the right place the whole experience. Would and will recommend them to anyone car shopping. Thank you for my amazing new car and earning a customer for life. -Chase More
by Chase
Employees Worked With
Hilary , Igor Palgi, Darryl Wilson, Chris Donah, Lee Thurston, David Englishman, Francisco Cruz, Wisdom Salter, Andrew Charles, Lee Maloney, Nick Roman
April 20, 2021
Thanks Darryl and team for a great experience and fun car! Really appreciate your efforts. Stressless experience that evokes trust and fairness. Customer at heart! Best Lisa and Dennis car! Really appreciate your efforts. Stressless experience that evokes trust and fairness. Customer at heart! Best Lisa and Dennis More
by howalbany
Employees Worked With
Darryl Wilson, Francisco Cruz
