Bertera Chrysler Jeep Dodge Ram

I would recommend this dealership the service worker is friendly and helped a lot. Also the work done on the vehicle was done well. Also the fact that there is a WiFi network helps me while waiting so i ca friendly and helped a lot. Also the work done on the vehicle was done well. Also the fact that there is a WiFi network helps me while waiting so i can get my school work done. More

Dan was wonderful. He spoke our language(cut to the chaff). Very knowledgable. Answered all my questions throughly and patiently. Was able to give me the price I expected. I look forward to continued chaff). Very knowledgable. Answered all my questions throughly and patiently. Was able to give me the price I expected. I look forward to continued buisness with Dan. Will definetly refer him. Kim Spencer More

=) Had a very nice sales experience. Very accommodating =) Had a very nice sales experience. Very accommodating and helpful staff at Betera. Nice cars and nice people. I recommend them for sales and servic =) Had a very nice sales experience. Very accommodating and helpful staff at Betera. Nice cars and nice people. I recommend them for sales and service!! More

I went to Bertera to look at a 2008 Jeep Wrangler Rubicon that I was interested in purchasing and I was greeted by Chris B. Chris was not pushy and did not try to pressure me into purchasing a vehicle. Chr that I was interested in purchasing and I was greeted by Chris B. Chris was not pushy and did not try to pressure me into purchasing a vehicle. Chris was very prompt on following up with me on any questions/concerns I had. I've purchased the vehicle that I was looking at. Overall, this was a positive experience and I would recommend this dealership. More

I am extremely happy with my purchase of a 2011 Jeep Compass through Bertera of West Springfield. Chris, along with Cynthia were very pleasant to work with and I look forward to purchasing cars from th Compass through Bertera of West Springfield. Chris, along with Cynthia were very pleasant to work with and I look forward to purchasing cars from there in the future. Thank you so much, Bertera! :) More

THANK YOU CHRIS.... YOU ARE A WONDERFUL SALESPERSON..I WOULD DO IT ALL OVER WITH YOU AND AUBREY ANYTIME.. i would recommend you two to all my friends... WOULD DO IT ALL OVER WITH YOU AND AUBREY ANYTIME.. i would recommend you two to all my friends... More

My husband and I went to Bertera to look at a car that was advertised in the newspaper. When we arrived, Chris B was quick to come over to us to see how he could help. Unfortunately, after looking into was advertised in the newspaper. When we arrived, Chris B was quick to come over to us to see how he could help. Unfortunately, after looking into it he told us that the "ad car" was no longer available. I have had this experience with other dealers in the past where I was lured in with the ad car and then had sales people put a lot of pressure on me to buy a much higher priced car. I am very happy to say that this was not my experience with Chris B. Instead, he was quick to talk to me about another car that he could potentially get me into for less money. I let him know early on that I was not intending to buy that day because I really wanted to check out the Hyundai Tuscon first. Chris was very understanding and did not pressure me AT ALL to make a decision that day. I test drove the Jeep Compass and while I liked it, there were a couple of things that made me still want to look at the Hyudai dealer. One was the color and the other was the difficulty I had trying to see the front end of the car because the seat was much lower than I was used to in my Santa Fe. Still with no pressure, Chris did some legwork and managed to find the car in the color I wanted and with the added Lattitude package that included the driver seat height adjustment. (this car wss actually marked as SOLD earlier in the day so it took some extra effort for Chris to find it!). When Chris came back to me with what I thought was a very reasonable price, my husband and I told him we were going to go to the Hyundai dealer down the street and would call him later that day to let him know what we decided. Again, Chris was very respectful of us and did not pressure us at all. Before we could leave, another gentleman came out and asked what it would take to get us to buy the car today. I explained the "ad car" price was what lured me in and told him that I would consider buying the Jeep Compass (with the added Lattitude package) for the price that was advertised on the Caliber since that is what brought us into the dealership. I am very happy to say that I left Bertera driving a new Jeep Compass. My decision to purchase that day was entirely due to the way my husband and I were treated by Chris B. throughout the process. His approach was very refreshing and exactly what I look for when purchasing a car. Of course, I was also extremely pleased with the price we were able to negotiate. Thank you Chris and Bertera! More

Outstanding responsiveness and follow through by the sales team. All aspects of the customer interaction was positive, did not pressure the sales and several vehicles and options provided. sales team. All aspects of the customer interaction was positive, did not pressure the sales and several vehicles and options provided. More

All of the sales men were very friendly. Chris made sure I didn't leave the lot until I had keys n my hand and, he also made sure that I left happy with the sale I had made. I never felt pressured to buy an I didn't leave the lot until I had keys n my hand and, he also made sure that I left happy with the sale I had made. I never felt pressured to buy anything More

Bertera made buying a car a good expierence, They were very friendly and made sure we got what we wanted. Especially the salesman Marlon T. Crenshaw Sr. he did an excellent job and treated us respectfully very friendly and made sure we got what we wanted. Especially the salesman Marlon T. Crenshaw Sr. he did an excellent job and treated us respectfully and with a good attitude. We appretiate all the work Marlon did in geating us into a new car at a reasonable price. More