Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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I purchased a car for my wife approximately 3 years ago at which time Mike was my sales associate. The positive experience during that sale is what lead me to return to Bertera for a second car. Fort at which time Mike was my sales associate. The positive experience during that sale is what lead me to return to Bertera for a second car. Fortunately, I was able to work with Mike a second time which was even better then the first. I found a better car then what I was anticipating to be in my price range and Mike worked with me in order to get it into a price range that fit my budget. The often intimidating process was seamless, easy, and left me with no questions, cocerns or (most importantly) regrets. I love this car! Due to the back to back great experiences from both Mike and the rest of the staff who completed the sale, a coworker of mine will be purchasing a truck this week. More
After two months of searching for my jeep patriot, Danny S came through with a good deal. Everyone was friendly at the dealership, and registering the car was done smoothly. S came through with a good deal. Everyone was friendly at the dealership, and registering the car was done smoothly. More
We were impressed with the competence, and the friendly, accommodating nature of both Monty Geer and Cynthia Hester during the buying process. Monty has great product knowledge and strives to please. Cy accommodating nature of both Monty Geer and Cynthia Hester during the buying process. Monty has great product knowledge and strives to please. Cynthia was clear about all business matters and obviously is totally familiar with all aspects of the purchase. I was pleased with a previous service visit to this dealer on my 09 Jeep Liberty. What else can one say!!! More
Bertera is not close to where I live (about 60 miles away), but they had the exact vehicle I was looking for with lower mileage and price than anywhere near me. The staff was friendly and helpful. Dan away), but they had the exact vehicle I was looking for with lower mileage and price than anywhere near me. The staff was friendly and helpful. Dan, my sales person, was respectful while we negotiated a price, was very attentative to our concerns and followed up after the sale to ensure we were completely satisfied. When it's time for our next vehicle, I will definately consider Bertera again. It was well worth the drive. More
I had received a few offers to trade in my car and I sent on e-mail and Darrell called me. I went in to talk to him filled out some paper work. He was very polite and friendly with me and with my granddaug on e-mail and Darrell called me. I went in to talk to him filled out some paper work. He was very polite and friendly with me and with my granddaughter. He had me try the jeep and before I knew he came back to tell me I was approved. Darrell and the other guys there were very friendly and polite. I would recommend Darrell was very professional and he explained everything very clear. I'm satisfied with the service I received from Darrell and the dealership. I really appreciated. Thanks, Nilda Reyes More
The staff was very helpful, accomodating, and cooperative in helping me search for a new automobile. Although the price was more than I was originally looking for, we were able to collaborate and I had a ve in helping me search for a new automobile. Although the price was more than I was originally looking for, we were able to collaborate and I had a very positive overall experience. More
Dan S did a great job helping me through my first purchase of a new car. Overall a good experiance that took the stress out of the process. purchase of a new car. Overall a good experiance that took the stress out of the process. More
Absolutly a wonderful experience will defiantly recommend!!! My salesperson was a great pleasure to work with and couldn't have asked for more. Will be recommending my salesperson to everyone I kno recommend!!! My salesperson was a great pleasure to work with and couldn't have asked for more. Will be recommending my salesperson to everyone I know. More
My salesperson, Michael Kuzdal, had a very sound knowledge of the Jeep Wrangler Unlimited that I wished to purchase. He was able to locate the specific vehicle I wanted and we were able reach a dea knowledge of the Jeep Wrangler Unlimited that I wished to purchase. He was able to locate the specific vehicle I wanted and we were able reach a deal that worked for all parties involved in the transaction. I would not hesitate to recommend him and the rest of the sales staff at the dealership. More
Other then the red tape of the dealership putting new tires on the used vehicle i bought. My experience was great my salesman was very helpful with making the purchase smooth and painless and getting the tires on the used vehicle i bought. My experience was great my salesman was very helpful with making the purchase smooth and painless and getting the payment to fit my budget More