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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

3.6
490 Reviews

539 Riverdale St.

West Springfield, MA

01089

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Showing 490 reviews

September 27, 2011

Excellent, excellent. Everyone there went above and beyound to help and make me feel comfotable. Very good dealership - and salesperson and finance manager really caring team. However the sales person More

by doloreswalder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Mike
September 22, 2011

When I went to Bertera I was expecting the usual sales attempts and teqniques that come with purchasing a new car. I was pleasantly surprised...Mike was very friendly, honest, and right to the point of he More

by cmobert30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
September 21, 2011

Had a GREAT experience with my sales person, Dan S. He was very fun and personable, making me feel very comfortable with making the decision to buy a new/used vehicle. Dan was easy to relate to, as he has More

by nicbeaudet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan S
September 20, 2011

I gave this rating because from the time I pulled up the dealership on the website I received prompt and friendly responses. When I arrived at the dealership I was greeted with friendly and courteous sales More

by lmjefferson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kuzdzal
September 17, 2011

Mr Wilson was very helpful and went above and beyond to help me with the process of getting my new vehicle. He was very professional, and he spent a good amount of time finding a brand new vehicle for me More

by Yochanah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Wilson
September 17, 2011

chris did a great job finding us a used car that was within our price range and we are very happy! we would highly recommend this dealership! More

by roquea63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris
September 15, 2011

This is the second vehicle we have purchased in less then two months and we have been happy both times and im trying to get my dad to buy his next vehicle here.Chris is a great sales person and i would recom More

by ventcar69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris wesley
September 15, 2011

I've had two experiences with this lady; first just after I bought my car and needed to bring it back for a small adjustment. I felt as though I was in the hands of someone who really cared about my complet More

by kathwren 33
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Woman at desk in service
September 13, 2011

Everyone with whom I interacted at the dealership was very friendly and eager to help me. However, Mike Kuzdzal was a major factor in making the sale. He is personable, energetic, genuine and sincere. More

by bonitalouise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kuzdzal
September 13, 2011

I worked with Chris Wesley on my deal. I have been having pretty bad experiences and run arounds with other dealerships before coming to Bertera. Chris Wesley was extremely friendly and "keeps it real". He t More

by HectorJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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