
Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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494 Reviews of Bertera Chrysler Jeep Dodge Ram
I leased a 2025 Grand Cherokee on July 5th with 10 miles on it and picked it up 2 days later with over 200 miles on it. Now it won't start .I call Aaa every other day Stay away! on it and picked it up 2 days later with over 200 miles on it. Now it won't start .I call Aaa every other day Stay away! More
Throughout the entire process both Jordyn and the dealership as a whole were very helpful and patient laying out various options to obtain the vehicle I wanted. Would highly recommend to any family o dealership as a whole were very helpful and patient laying out various options to obtain the vehicle I wanted. Would highly recommend to any family or friend if they were looking to buy or lease a new car. More
It’s been a long time since I have purchased a new vehicle. Went in stressed and tense, came out feeling good. Everyone was a pleasure to work with. Wonderful experience vehicle. Went in stressed and tense, came out feeling good. Everyone was a pleasure to work with. Wonderful experience More
Stay away! ! Save yourself the hassle. You will regret it. The service department is the worst I have ever been to. They will screw your vehicle up. ! Save yourself the hassle. You will regret it. The service department is the worst I have ever been to. They will screw your vehicle up. More
worst experience i have ever had they straight out lied about several things, they say anything you want to hear to make a deal happen and not follow thru the process took several days of going back and fo about several things, they say anything you want to hear to make a deal happen and not follow thru the process took several days of going back and forth i would never recommend anybody to do any sort of business with this dealership More
This was my 3rd car through this dealership and every purchase has been great. Everyone that had a part in my purchases were professional and nice. I would highly recommend them if you are looking to p purchase has been great. Everyone that had a part in my purchases were professional and nice. I would highly recommend them if you are looking to purchase a new 2024 Jeep or a new car or truck in general. More
I purchased a 2020 jeep cherokee. Nico Romano was my salesperson. I was extremely happy working with him. He answered every question i had . He took care of all the details so that it Nico Romano was my salesperson. I was extremely happy working with him. He answered every question i had . He took care of all the details so that it was the easiest car buying experience i have had. He was very polite and professional. Would recommend him highly! Thank you, Nico. More
Awful. The tech reinstalled my tire improperly and it came off while driving. I had to file a BBB complaint to get it done without charge. The Jeep has neve The tech reinstalled my tire improperly and it came off while driving. I had to file a BBB complaint to get it done without charge. The Jeep has never been the same. Be careful! More