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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

4.1
495 Reviews

539 Riverdale St.

West Springfield, MA

01089

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495 Reviews of Bertera Chrysler Jeep Dodge Ram

April 06, 2018

Great service Great place great experience great staff. I was met by the service manager Todd Dibiasi who in my opinion is top notch when it comes to service. The More

by Romato131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Jeoff
May 18, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for those kind words, Romato131! Todd and the rest of our service team are always here to help should you need it. Feel free to give us a call with your comments, questions, or concerns. Thanks again for the kind words and have a great day!

February 26, 2018

Excellent Experience I am new to the area and was looking to buy out the lease on a Jeep Cherokee Limited in order to get a newer vehicle with more safety features. Mark More

by Carolc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCormack
Mar 08, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, Carolc! If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again for the review and have a great day!

February 08, 2018

Recent Purchase of Jeep Grand Cherokee Our recent experience at Bertera Chrysler Jeep was excellent in every respect. Our Sales Consultant Mark McCormack, the Sales Manager Lee Thurston and More

by richscorvettes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark McCormack, Aubrey Rippy, Lee Thurston
Feb 20, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, richscorvettes! The entire team here at Bertera hope the new ride is serving you well. We look forward to your next visit! If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again and have a great day!

February 02, 2018

My new Nissan Frontier! Just purchased a Nissan Frontier from Bertera from salesperson Darryl Wilson. I had a great experience and no pressure through the whole process! I More

by Martha0700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Wilson, Syuzanna Hovhannisyan
Feb 20, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, Martha0700! Darryl and the rest of the team here at Bertera hope you're enjoying the new Frontier. If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again and have a great day!

January 22, 2018

Just bought a new 2018 white Jeep Wrangler Everything went fast and easy when I went to lease my new car! Everyone was super friendly and definitely knew what they were talking about. I would r More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Donah, Zachary Lyne
Jan 30, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for the kind review, N! All of us here hope the new Wrangler is treating you well. Be sure to contact us with any comments, questions, or concerns that may arise. Thanks again for the review and have a great day!

January 08, 2018

Great EXPERIANCE car shopping at Bertera. Mark my sales re Car shopping great at your dealership. Everyone very helpful and polite. Mark, my sales rep over and above expectations!! Would recommend family More

by Georgegroomjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCormack, Ryan Spahl, Aubrey Rippy
Jan 17, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

My apologies for the delayed response, Georgegroomjr. I wanted to thank you for taking the time to submit your feedback! I am so glad our team was able to help you into the right vehicle. If there's ever anything we can do to ensure your complete satisfaction please do not hesitate to let us know. We're always here to help. Thanks again and have a great day!

January 04, 2018

New experience!!! Zachary helped us get into a 2016 Honda Civic Touring edition after I had been turned away by 2 other dealers due to my high over/under issue with my More

by NermsCivic16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Rippy, Zachary Lyne
Jan 05, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Good Morning NermsCivic16, I am so glad we were able to help you find the right vehicle. If you ever need any assistance at all please do not hesitate to contact us. Thanks again and have a great day!

December 24, 2017

Satisfied Our experience at Bertera Chrysler Jeep Dodge Ram was exceptional. Our Sales Consultant was very knowledgeable and personable. He understood what ou More

by Sandradee0969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCormack
Jan 05, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Good Morning Sandradee0969, Thank you for taking the time to submit your feedback. All of us here hope the new ride is serving you well. If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again and have a great day!

December 23, 2017

Steve was great and would recommend him to anyone interested in purchasing a vehicle from this dealership. He had us in our new vehicle in less than 24 ho More

by casey59430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Saluti
Jan 05, 2018 -

Bertera Chrysler Jeep Dodge Ram responded

Good Morning casey59430, Thank you for the kind words. I am so glad we were able to help you find the right vehicle in a reasonable amount of time. If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again and have a great day!

November 14, 2017

Outstanding job A++++++ I was looking on a specific car that I like, didn’t last long to have a salesperson to come up to us and gaves us the review and all the offers they More

by Liz1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syuzanna Hovhannisyan, Zachary Lyne
Nov 27, 2017 -

Bertera Chrysler Jeep Dodge Ram responded

Thank you for taking the time to submit your feedback, Liz! All of us here at Bertera hope you're loving the new SUV! If there's anything we can do to ensure your complete satisfaction please feel free to let us know. Thanks again for the review and have a great day!

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