Back

Bertera Subaru of West Springfield

West Springfield, MA

4.4
405 Reviews

657 Riverdale Street

West Springfield, MA

01089

Directions

By Type

Showing 405 reviews

June 01, 2017

Outstanding I received great all around great service. The salesmen cared enough to get to know me so that I would be matched up with the perfect car. I suggest t More

by Subarusrock12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Santoni, Joe Bucko, Tom Quesnel, Shawn Sullivan, Carlos Balula, Josh Fradette
June 01, 2017

Great Sales Person Our salesperson, Gilbert, was terrific! He listened to my needs and helped me find the right vehicle to fit those needs. I really appreciated his appr More

by lpellerano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique in Finance was really good as well., Gil Roy
May 31, 2017

Finally!!!! Keith made car buying easy! We were not looking forward to purchasing a new car at a dealership, having gone through this process before. When we read some reviews about Keith Go More

by Joanie & Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Quesnel, Shawn Sullivan, Keith Goldsmith
May 30, 2017

Great experience They made the whole car buying experience a pleasure. I would return again in the future to buy again. Andrew knows everything about Subaru cars and h More

by Erica84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Luzio
May 29, 2017

Awesome service as always! Awesome staff, always friendly and willing to go the extra mile to get you what you want and need! I will always recommend this dealership and forever More

by Amanda1232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Tom Quesnel
May 28, 2017

Amazing service Jonathan was able to get us in the car we wanted quickly great service! We were able to trade in and get a good price! More

by Dee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 27, 2017

New Forester! I recently said goodbye to my 16 year old Subaru Forester and I was so sad! So, I went to Bertera, met Jeremy Schmieding in Sales, and he really helpe More

by Donalyn12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Schmieding
May 27, 2017

New Car The experience was very pleasant. The sales person Jeremy Schmieding was great! Knowledgeable, understanding and most of all he was very easy to wor More

by Paulk1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Schmieding
May 26, 2017

Answered the questions I had financially without fluff Answered all my financial questions without trying to get me into a new car. Excellent attention and customer service. Would recomend dealership eve More

by Kshoul87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan bernard
May 26, 2017

Wonderful! The customer service is amazing! Holly really goes above and beyond for everyone! She is so friendly and makes car buying so much fun. I would definit More

by Mcal202428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Haile
...
12
...