Bertera Subaru of West Springfield

Best Subaru Dealership This is a very honest and welcoming dealership! I bought my crosstrek from Keith Goldsmith and he is the best salesman to buy from! They don't pressur This is a very honest and welcoming dealership! I bought my crosstrek from Keith Goldsmith and he is the best salesman to buy from! They don't pressure you and will get you into a car you want at the best price!! Thank you Bertera and thank you Keith Goldsmith, and Tom Quesnel!! More

Perfect fit I had very specific needs that Keith went out of his way to meet. I wanted a manual transmission with winter package. He looked far and wide and fou I had very specific needs that Keith went out of his way to meet. I wanted a manual transmission with winter package. He looked far and wide and found just what I wanted. I love my new Subaru Forester. More

Keith Goldsmith/Bertera Subaru I had a very positive experience at Bertera in West Springfield. I worked with Keith Goldsmith to buy a new Legacy. I knew exactly what I wanted and I had a very positive experience at Bertera in West Springfield. I worked with Keith Goldsmith to buy a new Legacy. I knew exactly what I wanted and Keith pretty much got it for me. I know I was very demanding but he was very patient and always pleasant. He is extremely knowledgeable and spent almost two hours showing me the features on my new car. He even delivered the car to my home. I enjoyed working with him and would do so again. More

New car purchase, May 2014 Contacted the dealership via email and was assigned to Keith Goldsmith. Great salesman! He was attentive and listened to what I wanted in a new car. Contacted the dealership via email and was assigned to Keith Goldsmith. Great salesman! He was attentive and listened to what I wanted in a new car. Very patient and laid back. I never felt like I was getting a high pressure sales pitch to get me to buy on the spot. I've bought new cars before but never experienced the ease with which the deal was made. Keith made me a good offer up front based on numbers from KBB.com. I asked for a few extra bucks off and deal done. No haggling back and forth. Keith knew quite a bit about the car I was interested in; I asked a lot of questions about all the options. He had answers immediately. I would certainly recommend anyone looking to buy a Subaru ask for Keith. I cannot give an opinion on the dealership's service department since I have not brought the car in for its first service yet. However, what I saw of the front office and service area/customer waiting room didn't ring any alarm bells. The place looked clean and organized. In short, Keith made the purchase about as pleasurable experience as one could expect. More

Amazing Tyler was an amazing salesman! Very helpful and friendly. Would recommend berteara Subaru to anyone! I purchased a Toyota rav 4, and he was very knowl Tyler was an amazing salesman! Very helpful and friendly. Would recommend berteara Subaru to anyone! I purchased a Toyota rav 4, and he was very knowledgable. Answered all my questions easily! Picked my car up that day, and it was amazingly clean and I love it. More

Fantastic !!!!! Never have I engaged in a car buying experience that was so easy and hassle-free. Holly Haile was extremely pleasant, professional and accommodating Never have I engaged in a car buying experience that was so easy and hassle-free. Holly Haile was extremely pleasant, professional and accommodating to my needs. She was the ONLY Subaru salesperson in the region that didn't give me a hard time about conducting almost every aspect of buying a car over the phone. No games, no lies, just the facts. Rich was a great help too. I tell ya...if it wasn't for the excellent service provided at Bertera Subaru I would have never bought my brand new Forester on my own. I would have had someone else do it for me or I wouldn't have bought one at all. Thank you Holly for doing what the other guys didn't - you listened to me, returned my phone calls and followed through. I will definitely be buying from Bertera Subaru in West Springfield again and have already recommended friends and family to them as well!! Sincerely, Christopher Walters More

Purchase of a vehicle in May, 2014 If you're like most people you dread the car buying experience. However, if you've been putting off purchasing a car for that reason then your wait is If you're like most people you dread the car buying experience. However, if you've been putting off purchasing a car for that reason then your wait is over. I just had the most amazing sales, finance, and service experience at Bertera Suburu in West Springfield, MA. I would highly recommend them to anyone seeking to purchase a vehicle. I purchased my vehicle from Bertera and I could not have had a better experience. The staff was friendly, professional, and went out of their way to insure that my process was pleasurable and easy. Thanks to Rich, Nicole, Tom, and Carlos! The team at Bertera is top notch! Do yourself a favor and buy your next car there! More

This was an Excellent Experience! From the moment my husband and I walked into Bertera until the time we left, we were treated fantastic. We have purchased cars from five different dea From the moment my husband and I walked into Bertera until the time we left, we were treated fantastic. We have purchased cars from five different dealerships over the last 30 years and this was by far the most pleasant group of people we have ever dealt with. Dan was more than helpful and he went the extra mile to really help us and have the car all set for pick up. He explained everything in detail. Tom was also great to work with regarding the finances. We can't say enough. Even the salesmen that we did not work with were friendly. I would recommend this dealership to anyone looking for a car! Thank you Bertera! More

Great Experience! First of all we went to Bertera because two other friends had such a positive experience with them. This is the second time I've purchased a Subaru. I First of all we went to Bertera because two other friends had such a positive experience with them. This is the second time I've purchased a Subaru. I knew I wanted another when we went car shopping in my 11 year old Forester with 208,000 miles. I wanted an Outback this time because it has a bit more leg room in the back seat. My husband wanted me to test drive a Legacy. Keith was very patient and knowledgeable about both cars. We test drove both cars and ultimately decided on the Outback. I had a specific color and interior I wanted. They didn't have it on the lot but Keith located the specific model I requested in short time. I feel that I received a good price for my trade in, had a great experience with Keith Goldsmith and Tom, the Finance Manager. I would highly recommend Bertera in West Springfield to anyone who is Subaru shopping and wants to get facts, no pressure, and a great car! More

Happy Happy Happy!!!!! The First time buying a Subaru we heard many good things about the Legacy .Greeted by Keith at dealership was very honest and able to answer all our q The First time buying a Subaru we heard many good things about the Legacy .Greeted by Keith at dealership was very honest and able to answer all our questions . After a test drive we knew the car was for us.. Thanks again for all the coffee and looking forward to dealing with Bettera and the Service Dept. for all our needs More