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Bertera Subaru of West Springfield

West Springfield, MA

4.5
407 Reviews

657 Riverdale Street

West Springfield, MA

01089

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Showing 407 reviews

January 06, 2013

Excellent on all levels to put it simply. Dan Faria and Stan Zancho are the best! They both went above and beyond to get things done and speed things up. Dan was extremely helpful getting the best rate, pr More

by RD615xx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Zancho
January 06, 2013

Josh, Tom and Shawn made the process of purchasing a new car very efficient and they met all of my criteria. I found them all to be responsive, returned phone calls very promptly and kept the process on sch More

by Gene60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Quesnel, Shawn Sullivan
January 02, 2013

Everyone at this dealership goes above and beyond to make the experience as pleasurable as possible. I got a great price for my trade in and they got me exactly the car I was looking for, for considerably le More

by Hunter414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Noel, Tom Quesnel, Shawn Sullivan
January 02, 2013

Based on my knowledge of others' experience with the Subaru brand and my son's ownership of a Forester in particular, I entered the Bertera dealership expecting to like the products. So for me, whether More

by dukesnide
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Noel, Tom Quesnel, Shawn Sullivan
January 02, 2013

Gil is the most non pressure salesman we have ever dealt with in buying a new car. We felt he was the most fair salesman and he made us feel like we where the most important customer he ever sold a new car More

by UHoser2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Roy
January 02, 2013

After going to two other dealerships and dealing with incompetent sales associates Bertera was our final stop. Thank you Stan for a great experience. Thank you More

by flwoutdoors1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Zancho
January 02, 2013

Stan made the car-buying process stress-free. Buying a new car can be a hassle. Stan tried his best to make the exprience enjoyable and exciting..as it should be! He has a great personality and is genuine More

by KLB412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Zancho
January 02, 2013

The best vehicle purchase experience I have ever had! No haggle, best price, delivered as promised, couldn't be happier! Completed all negotiations via telephone, just had to come in to sign paperwork! More

by Billharis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Santoni, Tom Quesnel
January 02, 2013

I came to Bertera looking for a new car that would work for me and my family. Stan showed us a 2013 impreza and I was "imprez-sed". When It came to buying the car stan was super helpful and made a stressfu More

by hotdogs90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Zancho
January 02, 2013

I am extremely happy with the service Stan gave me and my family. He went above and beyond his duties as a dealer. I thank you Stan and Subaru for such GREAT service . I would recommending you to anyone ! More

by Kittykelly626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Zancho
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