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Bertera Subaru of West Springfield

West Springfield, MA

4.5
407 Reviews

657 Riverdale Street

West Springfield, MA

01089

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Showing 407 reviews

November 09, 2011

I love this dealership. They are so professional, the atmosphere is great, I got a great price! I dreaded having to buy a new car but they made it painless, even pleasant. My salesman was so cute...adde More

by lcaldwell65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Camarata
November 02, 2011

My experience at Bertera Subaru was excellent. Max and the financial team worked very hard to get me into the car that I wanted. This was difficult because of a recent divorce, but they were able to do it More

by aeprovost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Salvador
November 02, 2011

I had a very good experience at the dealership. I was not pressured and being a women they listened to my concerns. They were very helpful in every way. When I brought the car back to get a sticker and More

by Susan L. McKay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill & Rob
November 02, 2011

The overall experience was pretty painless. There was great attention to detail. The airbag light remained on but was repaired quickly. Both Rob and Billy were very available and helpful. I enjoy driv More

by zoomergirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Camarata/Billy Montanari
October 29, 2011

A problem showed up early on, but was dealth with completely and expititiously. In addition gas was added to the tank and the car was taken to be inspected. More

by Myron Leathem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff weber
October 28, 2011

I just picked up a 2012 outback for my family. Having never owned a Subaru before, I was uncertain how the experience of purchasing one would go. I couldn't have been happier. I explained that I didn't More

by dave1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bucko, , Joe Bucko
October 28, 2011

Max was terrific. He worked diligently to find me the car that I wanted. He always returned my calls in a timely manner and exhibited a high level of proffesionalism. I would definitely buy a car from him ag More

by djmartin413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Salvador
October 28, 2011

My overall experience was a good one. My sale's person went out of her way to answer questions and get things done, even on her days off. The rest of the team was helpful and friendly. More

by Jferr69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
October 28, 2011

This is the fifth Subaru that we have purchased from Bertera Subaru. We decided to purchase a 2011 Forester because of their great trade-in deal. We received very courteous and friendly service from More

by vsls11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Salvador
October 28, 2011

This is at least my 7th (or 8th--I've lost track) Subaru and I have leased or purchased the last 3 from this dealereship. The sales, service and finance stafss are pros! They are friendly, patient and opera More

by cbressor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Thomsen, Steve, Tom, Sean, Tom Quesnel
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