Jessica has always been great with me. I treasure my 1998 Saturn SC2 coupe very much (I know it is silly, but it was my first car that I am grateful was not lost in Katrina). Jessica knows this. I left Bryan Chevrolet many years ago after horrible service experience, with marks left on my door and power steering fluid cap left half-loose. The techs at Best and Jessica have been superb since I started coming there. Not one issue at all. While my car is now 20 years old, I've been promised that they will always service my car as long as they have history on it. They have been for 5 years now, and always will as I do not wish to trust my car to anyone else. Keep up the great work!