Best Ford

Davie Pena welcome me dropping off my truck. Very pleasant gentleman, kept me informed and reviewed all available options and additional recommendations to keep my truck running well. Very pleasant gentleman, kept me informed and reviewed all available options and additional recommendations to keep my truck running well. More

Salesperson was very nice and helpful. Finance person was very pushy trying to sell me the extended waranty and other useless stuff. Told him several times no but he kept asking through Finance person was very pushy trying to sell me the extended waranty and other useless stuff. Told him several times no but he kept asking through the whole process...very bad experience! They could not figure out how to apply the military discount so I didn't get the credit. I had to contact the Ford Military Appreciation line myself and resolve the issue after the sale was over. Now waiting to get check in the mail...hopefully. The whole experience took over 5 hours! More

Excellent service all around - from the initial communications via text which I prefer. Amalie was extremely knowledgable about the vehicles and made sure to address any questions or concerns I ha communications via text which I prefer. Amalie was extremely knowledgable about the vehicles and made sure to address any questions or concerns I had. Although it was a very busy day, the team did their best to keep me entertained (and well fed) while we wrapped up the transaction. Andy in finance was great - especially compared to many other experiences I have had elsewhere. He made sure to educate me about additional programs and options, both vehicle related and financing related, without being overbearing with constant pressure. We found a nice balance of features I'd value, and those which I did not. More

Excellent service been going to Best ford for over ten years all of the service Advisor are great Matt been very helpful honest professional along with Dan the mechanic i would recommend if you need any s years all of the service Advisor are great Matt been very helpful honest professional along with Dan the mechanic i would recommend if you need any service done to your vehicle bring it in they get the job done.... More

I recently brought my 2017 F-150 into Best Ford in Nashua, NH dealership for a pretty major round of service—spark plugs replaced, coolant flush, fuel system flush, and both the front and rear differe Nashua, NH dealership for a pretty major round of service—spark plugs replaced, coolant flush, fuel system flush, and both the front and rear differentials and transfer case serviced (132k miles) —and I couldn’t be more pleased with the experience. From the moment I checked in, Shawn Tafe was professional, organized, and easy to work with. He clearly explained what needed to be done, why it mattered, and what I could expect in terms of timing and cost. No pressure, no surprises—just straightforward communication. The work was completed on time, and my vehicle is running great. You can tell when a service is done right, and this one absolutely was. It’s reassuring to know the differentials and fluids are properly maintained, especially heading into the next season. What really stood out was the attention to detail and the overall customer care. Shawn kept me updated throughout the process and made sure all my questions were answered before I left. It’s clear they take pride in their work. If you’re looking for a service department that’s knowledgeable, transparent, and genuinely focused on doing the job right, I highly recommend Best Ford in Nashua, NH. I’ll definitely be back for future maintenance. More

Taylen greeted us at the door. He is very professional, knowledgeable and easy to work with. It was a great experience and we love our new explorer! Patty and Bill Blodgett He is very professional, knowledgeable and easy to work with. It was a great experience and we love our new explorer! Patty and Bill Blodgett More

We were welcomed with open door by Talen Perron on Jan 31, asking what brings us in We said a new vehicle. We choose the 2026 ford explorer S line., vapor blue. He was wonderful. Very knowledgeable and 31, asking what brings us in We said a new vehicle. We choose the 2026 ford explorer S line., vapor blue. He was wonderful. Very knowledgeable and fun to work with. Showed us all different features of the car. We bought it and are very happy and so glad we went to Best Ford. Great experience and would recommend them to anyone! Thank you! Patty and Bill Blodgett More

After a few internet searches, we decided to go to Best Ford to look at a new Ford F-150. On January 30th we went to Best Ford and met with Amelie Ellis. Amalie was very professional, vibrant and knowled Ford to look at a new Ford F-150. On January 30th we went to Best Ford and met with Amelie Ellis. Amalie was very professional, vibrant and knowledgeable of the vehicles we were interested in purchasing. She respected our position on where we wanted to be with the cost of a new F-150 and our trade in 2016 truck The process was fairly painless and we went home on January 30 with a brand new 2025 F-150 truck. We would purchase again from Best Ford in Nashua and hopefully see Amalie Ellis again. More

The salesperson was very nice, but he was trained by "old school" used car salesmen, which is unfortunate, because they are the worst. The cars I wanted to see were "wholesale" vehicles, which they claimed m school" used car salesmen, which is unfortunate, because they are the worst. The cars I wanted to see were "wholesale" vehicles, which they claimed meant they hadn't fully checked them out and they were just trade-ins. That's fine, except that they then wrote a significantly higher number on a piece of paper and slid it across the table to me as if we were in a terrible movie. It was double the price shown on the website. He looked slightly crestfallen when I told him I wasn't going to pay that for that vehicle. We drove it around the lot and I could smell oil burning, and the kid assured me it was just because it had been sitting awhile and told me the best thing is to keep a quart of oil in the back. I figured I'd have their shop inspect it before finalizing the purchase. I don't keep quarts of oil in my cars, I get them repaired. His manager, Tom, was the classic used car salesman from "another time". He led with a complaint about how slow "the girls at the bank" are because he _didn't_ have_ the_ title_ of the car he was trying to get me to buy, and it's the "slow girls at the bank" who cause all the delays. "They have stacks of paper on their desks and never do any work." He thinks he's real funny and charming. I attempted to exercise my right under NH State law to pay the outrageous amount of $200 for them to do an inspection on the car because I wanted to know roughly what I was looking at in terms of repair. They didn't want to do an official inspection, because then they would have had to disclose that it did have an oil leak AND a differential fluid leak up front, instead of trying to trick someone into signing for the car. Two leaks, no title, and jokes from a time that should have known better but refused to? Amazing. This place is terrible. They lowballed me on my trade. They offered me $2500. I laughed and told them that wasn't even close. They wanted me to tell them what I'd been offered elsewhere, but that's not how anything works. You get the offer from the person willing to buy it first, and then compare. They immediately came back with $5000, so they obviously knew they were attempting to cheat. They were upset I wanted to do a key-to-key trade. They came back with the exact amount I needed to do that, which was still less than the written offer I had from another dealership. I just wanted to see two cars Best Ford claimed to have to sell. The cars were not sellable, as I demonstrated when I asked for an inspection. The finance manager, Sean, whined about how "hadn't they treated me well? Nobody was rude, right? You're ok?", and I had him show me the shredding bin and drop my stuff in there. As I walked out the door, they ran after me asking if they could still buy my car! As if I would sell it to them after that experience. This dealership's management is utterly pathetic. I wasn't going to write a review, but think it might be better that people know. With so many others in easy driving distance, there's no reason to ever go to Best Ford. I got a higher offer and a better car for less than the handwritten amount on a random piece of paper they were trying to show me on the leaky car. The dealership I bought from was like "the price of the car is the one you saw on line, let's confirm that with a printout of the website dated today", no hassle, no problems, fair price for my trade. That's how you sell cars. More

I was impressed with the whole experience. The people were friendly and knowledgeable… great customer service. The people were friendly and knowledgeable… great customer service. More