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Betten Honda

Muskegon, MI

4.5
343 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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2501 Henry Street

Muskegon, MI

49441

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Showing 343 reviews

March 07, 2026

Service was great. A piece fell off bottom of car while I was in Florida. Dealer in Palm Bay wanted 400.00 to replace a part that cost 50.00 and took 15 min. Came back More

by MOMCASTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick?
Mar 18, 2026 -

Betten Honda responded

We aim to please! Thank you for the review.

March 05, 2026

The service team was very efficient, knowledgeable, and helpful The service manager stepped in and helped the team resolve the issue More

by jgauthier
Recommend Dealer
Yes
Employees Worked With
Everybody at Betten is very nice and how cool the service team did a good job diagnosing and resolving our tissue
Mar 18, 2026 -

Betten Honda responded

Great to hear. Thank you for the 5 stars.

March 05, 2026

Great dealer to work with. And the salesman are awesome. Worked with what I wanted. More

by STORM324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Betten Honda responded

Perfect! Thank you so much.

March 04, 2026

First time ever I felt no pressure at any point. Beginning to end. Tyler was great More

by THERKAUFMAN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler from used car sales
Mar 18, 2026 -

Betten Honda responded

Tyler is great to work with. I'm so glad he could assist.

March 02, 2026

Poor communication. Going back on there word of say we will get it fixed then won't do it. More

by donleyryan1
Recommend Dealer
No
Mar 18, 2026 -

Betten Honda responded

I apologize that our communication wasn't 5 star worthy. I'm more than happy to look into this. You can reach me at slandreth@bettenautogroup.com

February 28, 2026

all was fine, as expected. .. but the pricing was quire disappointing what else can I say? More

by NEIL26
Recommend Dealer
Yes
Mar 02, 2026 -

Betten Honda responded

Thank you for the 5 stars! We shop our competitors every week to ensure we're at or below their pricing.

February 27, 2026

Gil was top notch! Next time I am on the lookout for a vehicle he will be my guy. More

by Tcdp1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Betten Honda responded

Thank you for the 5 stars!

February 27, 2026

Very friendly and extremely helpful. Answered all my questions and was super quick to follow up with me. A really nice kid who seemed to really like his job. More

by VSMITH10
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but he was awesome!!!
Mar 02, 2026 -

Betten Honda responded

Great to hear. We have so many great people working for us, it could have been anyone!

February 27, 2026

The work was completed ahead of schedule. Service representative was courteous, friendly and was kind More

by BACON_KIMBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeShary Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Betten Honda responded

Thank you for the review. We'll work to EARN that 5 star review next time.

February 27, 2026

My appointment was easy to make and the services was done in the time estimate More

by jeffvukits2526
Recommend Dealer
Yes
Employees Worked With
Trina
Mar 02, 2026 -

Betten Honda responded

Great to hear! Thank you for the 5 stars.