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Betten Honda

Muskegon, MI

4.5
308 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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2501 Henry Street

Muskegon, MI

49441

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Showing 308 reviews

February 07, 2026

Fast friendly service, clean restroom, Requesting 15 words for a simple short visit is strange! More

by EDEYDUFF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anonymous check in lady was friendly.
Feb 10, 2026 -

Betten Honda responded

Thank you for the kind review.

February 07, 2026

Very professional and friendly service and I did not have to wait too long. They were on time. More

by RHHELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

Betten Honda responded

Great to hear. Thank you

February 05, 2026

Clean, neat, responsive to questions, courteous to customers, efficient and getting a job done in most circumstances pricing is average or a little above More

by HUFFMANTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desmond Krotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeShary Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

Betten Honda responded

Great to hear! Thank you for the wonderful 5 star review!

February 05, 2026

The service representative was absolutely outstanding. ..customer focused, professional, well informed, and just on top of her game!! The best I've experienced at Betten Honda. More

by WSPIRIT119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know her name, but she's the best service rep!!
Feb 10, 2026 -

Betten Honda responded

I'm so glad we could provide a 5 star service visit. Thank you

February 02, 2026

Service advisor, Miea was very professional and helpful. She made sure we got “vip” discount. Oil change, filter, plus air filter and car wash. Upon return home we noticed the rear backup camera was dysfunc More

by JADDABIBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miea, service advisor: excellent.
Feb 04, 2026 -

Betten Honda responded

Thank you for the review. We'll work to EARN that 5 stars on your next visit. Please reach out so we can take a look at the camera.

January 31, 2026

Service was efficient and quick. Mia kept me informed via phone and everything was transparent. More

by STEINMAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
Feb 04, 2026 -

Betten Honda responded

Wonderful! Mia does a great job communicating with her guests.

January 30, 2026

Only complaint would be trying to make the appointment. Tried phoning and online - off and on since November. Even left a message - nobody called back. If you check past records you will see I always got m More

by CUTROG
Recommend Dealer
Yes
Employees Worked With
Black young man. Very nice.
Feb 04, 2026 -

Betten Honda responded

Thank you for the 5 stars. We've made some changes recently to help w/ scheduling. You should see a great improvement in the future.

January 29, 2026

Good service, explained what was done to the vehicle. Performed everything in a timely manner. More

by Lsmeage1@excite.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 04, 2026 -

Betten Honda responded

Great to hear. Thank you for the review. We appreciate your business.

January 28, 2026

The people in the service department are always so helpful and prompt. They go the extra mile ! More

by cheryle7470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
Jan 29, 2026 -

Betten Honda responded

Awesome! Thank you for the 5 stars and great review.

January 28, 2026

Did not detect problem when I brought in the first time. Made 2 phone calls to tell service person my issue had returned within 3 days of “so called fixed” issue. The service lady told me to run through th More

by dianna4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miya
Jan 29, 2026 -

Betten Honda responded

Dianna, I'm more than happy to look into this for you. Please send me your contact info and what work you're referring to. slandreth@bettenautogroup.com